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Lyndsay333
Halifax, United Kingdom
Lovely hotel
Review of Reverence Mare
5.0 of 5 bubblesReviewed 14 Dec 2023
Great hotel , central location with easy access to the beach . Food was lovely and lots of variety. Staff were extremely helpful .
Just needed a bit of music around the pool.
Clean tidy and adult only
Date of stay: September 2023
Room Tip: Great location so if you don’t get a sun bed the beach is only across the road. Plenty of choice...
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed 28 November 2023 via mobile

My husband and I have returned from our second four week stay at this wonderful Hotel and have already booked again for next year! The staff at this hotel are fantastic! We had such a warm welcome from
The staff at reception, they are friendly and so helpful, nothing is too much trouble for them ! We would also like to mention the fantastic manager Quanjo, he is genuinely interested in his guests and staff and is the best hotel manager that we have ever had the pleasure to meet.
The food during our stay was fabulous ! The restaurant is always spotlessly clean and the food is hot, fresh and d there is so much choice! One of our guilty pleasure’s was the chocolate fountain, it was delicious !!
We found the restaurant staff very friendly and efficient and often had some good laughs together!
Thank you to all the staff for making our stay so memorable ! We really look forward to seeing you all again next year! Wendy & Dudley Hill x

Date of stay: September 2023
Trip type: Travelled as a couple
Thank callyH665
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juanjo Cerdó Gost, Director General at Reverence Mare, responded to this reviewResponded 15 December 2023

Dear Wendy and Dudley,

With such lovely words all I can say is that for friends like you we enjoy our jobs.
It is a real pleasure to share unforgetable moments with you, and your contagious positive mood and sense of humor.
All the staff is very pleased to be at your service.
We all look forward to welcoming you again for another four week holidays.

Kind regards and hugs,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2023

Quite a disappointment in several ways. Some staff unfriendly. Pool cramped and noisy and not all seven advertised pools available to all guests. Food little better than mediocre much of the time but lots of lovely fresh fruit at all meals which was good. Well located for beach and shops and cafes. Bus stop nearby for trips to Palma. Room comfortable. Bar pleasant. Spa difficult to get bookings.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aim-to-travel-light
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juanjo Cerdó Gost, Director General at Reverence Mare, responded to this reviewResponded 15 December 2023

Dear guest,
Thank you for your feedback.
We are very sorry to see that in your case we did not succeed to reach your expectations. We take notes about your comments and take them very seriously in order to improve our service.
We hope to see you again and hopefully offer you a better experience.
Kind regards
HOtel Manager

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Reviewed 12 November 2023

Just across the road from the beach the room 304 has a large patio. You wake up seeing the sunrise from your bed . Just perfect. The breakfast is so good everything you could have .The staff do anything for you all over the hotel and very polite. Would recommend 10/10

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Clive W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juanjo Cerdó Gost, Director General at Reverence Mare, responded to this reviewResponded 15 December 2023

Dear guest,
Thank you for your fantastic feedback.
We are very proud to read about your total satisfaction.
We would like to welcome you again
Kind regards
HOtel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2023

The staff is the hotels best asset!!!
Haman didn’t work during our stay despite reception said it did (3 days)!!!
Buffet was the worst we have seen on the island reality was totally different from pictures ( we live on Mallorca and does a lot of mini holiday’s and this is worst ever!!
Don’t leave your table for just seconds if so the plate with food is gone!!
4xxxx what a joke!!
Gunnar Larsson

Room tip: There are other better hotels in Palmanova!!
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 942gunnarl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juanjo Cerdó Gost, Director General at Reverence Mare, responded to this reviewResponded 15 December 2023

Dear guest,
We are very sorry to see such a negative feedback.
We would like to apologise for not having reached your expectations.
This is not a joke, we take our jobs very seriously.
We hope you find a better destination next time.
Kind regards.
Hotel Manager

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Reviewed 10 November 2023

The bathroom was built in together with the wardrobe, the air conditioning was a bit noisy, the terrace was built in, you couldn't see what was outside. The cleanliness in the room/bathroom could be better.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank beata0609
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juanjo Cerdó Gost, Director General at Reverence Mare, responded to this reviewResponded 15 December 2023

Dear guest,
Thank you for your feedback.
We are happy to see that overall you had a good experience with us.
We take notes of your comments in order to improve in the near future.
Please, next time do not hestitate to contact our front desk staff for any issue that can be solved on the spot.
We would like to see you again very soon
Kind regards
Hotel manager

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