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“Good food and service ”
Review of Chase Smokehouse

Chase Smokehouse
Ranked #24 of 132 Restaurants in Cannock
Restaurant details
Reviewed 2 April 2018 via mobile

Visited for a works night out with a party of 9 on Saturday night. We were able to pre order food via the restaurant Facebook page and messages which was handy for us. By mistake we arrived early as we got the time mixed up but the team quickly rearranged the tables and chairs for us.
Drinks orders were taken although some of the fruity ciders ran out but there was plenty of choice.
The pre ordered food came out promptly and any mistakes or changes were dealt with quickly and professionally. The food itself was fine. I had the chicken platter but would have liked the jerk wings hotter (more pepper) overall pleasant visit and friends preferred here over other places in the area.

Thank Louise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma N, Manager at Chase Smokehouse, responded to this reviewResponded 3 April 2018

Hi Louise, thank you for taking the time to leave us this feedback. It is very much appreciated so we can work on improving our service in the areas mentioned.

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7 - 11 of 47 reviews

Reviewed 20 March 2018

We visited here for my partner's birthday earlier this month and my my were we pleasantly surprised! I had the ribs and my partner had a burger to which he ate the lot! For pudding, we had the chocolate and raspberry brownie, again, gorgeous. The prices weren't ridiculous either for such decent food. We will be returning when you have moved to your bigger restaurant!

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Thank rebeccaraybould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma N, Manager at Chase Smokehouse, responded to this reviewResponded 21 March 2018

Thank you so much for taking the time to give us such lovely feedback. We look forward to seeing you soon.

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Reviewed 15 March 2018

Been meaning to visit for ages and the wait was well worth it. Great food, relaxed atmosphere. I would say cost and quality is far better than your average chain pub. Deserts menu was a tough choice, the smokehouse had covered all my favourite flavours.

Cant wait for there new place to open up, I will be banging on the door to get in!!!!!!

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Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma N, Manager at Chase Smokehouse, responded to this reviewResponded 19 March 2018

Thanks Dave, really gladness you enjoyed your visit.

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Reviewed 9 February 2018

Took some friend to this great little place and the food really blew their minds this place packs so many flavors into a dish that you are left wanting more and more

Our friends have said that they will be returning soon ha ! bet we will be there first, great food and smashing staff the real deal

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1  Thank thebarebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma N, Manager at Chase Smokehouse, responded to this reviewResponded 11 February 2018

Thank you for the great review and feedback. We really do strive to make our customers experience an enjoyable one so it’s really rewarding for us to know that we are achieving that. Thanks again and look forward to seeing you soon :)

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Reviewed 5 February 2018

Great value for money. Burgers were freshly made and delicious. Limited choice of drinks available but clean and good service provided. We did not get chance to try the desserts which but they also looked great. To get the 5 star - need improvements on choice of drinks and the atmosphere was a little dull. Will definitely visit again and hopefully these minor issues can be put right.

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1  Thank DeanAnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma N, Manager at Chase Smokehouse, responded to this reviewResponded 16 April 2018

Thank you for your review. We are really glad that you enjoyed your food. We are moving to a bigger premises very soon and will be able to rectify the points around the drinks. The good news is that we are still staying in the centre of Cannock.

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