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“Healthy Options and Reliable Quality”
Review of Cafesano

Cafesano
Ranked #1 of 162 Restaurants in Reston
Certificate of Excellence
Price range: US$5 - US$11
Cuisines: Italian, Mediterranean
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Restaurant details
Dining options: Breakfast, Delivery, Takeout
Description: Cafesano serves Italian and Mediterranean food in an upscale quick-casual cafe environment located on Lake Thoreau in the South Lakes Village Center in Reston, Virginia. Our hours are from 11-9 daily. Enjoy our fresh and flavorful Appetizers, Panini, Wraps, Salads, Pizza and Kabobs. Kids Menu and Gluten Free Menu available. Vegetarian friendly menu. Nice variety and reasonably priced beer and wine. Our patio overlooks Lake Thoreau and there is ample parking. Cafesano. Tastes good! Feels good!
Reviewed 31 August 2017

This is a solid option for quick service dining in Reston. Although you order from a counter and service is pleasant, it does tend to take some time to get your food. I am forgiving of that since i know it's being made fresh. The tzatziki is lovely, as is the gazpacho. Looking forward to trying other menu items. Be aware that the parking lot can be a bear after 5:00 pm. Nice outdoor seating area overlooking the small lake and they serve beer and wine, too.

    • Value
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Thank GoBoSox07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 - 30 of 322 reviews

Reviewed 16 August 2017

Despite inviting food, vegetarian choices, the problem with service made this an unpleasant dinner experience. One stands on line in order to order the meal which is not the problem. It's afterwards when there is no circulating manager or staff to ask for requests. When we wanted a second glass of wine and two cups of hot tea, we were expected to get to the end of the line in back of the people arriving and just ordering their meal. The brownies were packed in cellophane. How to get a plate and two forks and a knife so that we could share one? Not easy to do. A staff member came to clear plates while we were still eating and yet nobody showed up to finish clearing plates when we were having dessert and tea. I piled up the used plates and put them on a neighboring table.

Thank myjourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cafesano_Management, Guest Relations Manager at Cafesano, responded to this reviewResponded 17 August 2017

Thank you for your feedback. We're sorry you had a disappointing dining experience and your comments have already been addressed by our General Manager. We actually do have a dedicated Associate assigned during every shift whose primary responsibility is to circulate amongst our guests to see if anybody needs additional drinks, desserts, etc. I'm sorry this didn't happen during your visit and we'll make sure the issue is resolved so future guests don't have a similar unacceptable experience. Thank you again for your feedback. We value your patronage and hope you'll give us another opportunity to demonstrate the first-class customer service we're accustomed to providing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

This is, on a good day, one of the best little spots in Reston. Nice location on the lake, although getting in and out of/ parking in this shopping center can be painful.

Nice menu, the pizzas and salads as well as some of the sandwiches, all can be very good. The pizza in particular can be some of the best in Reston.

Recently (last 6 months) however I find them to be inconsistent with quality of food and service. I've had three or four credits/free meal cards given due to poor service and on other occasions, poor food. The attn to detail is waning on their part. I still go, much less frequently though.

1  Thank Steve O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Great food choices in the Mediterranean category. Helps that it's close. It gets busy and takes a while to get serviced sometime, but it does have takeout.

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Thank hokiewilhelm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Wonderful, healthy food that is prepared efficiently and tastefully. They have everything for carnivores, vegetarians, salad lovers and everything Mediteranean. The atmosphere in the restaurant is casual but nice. The views over the water are lovely. Great staff. I have been there many many times, and ordered out many times. You won't be disappointed.

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Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cafesano_Management, Manager at Cafesano, responded to this reviewResponded 11 August 2017

Hi Bill, thank you so much for visiting us and taking the time to leave us such a kind review. We're so pleased to hear you love everything we have to offer, and we hope to see you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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