This property was very nice and well maintained. This was actually one of the nicer Quality Inn's we stayed at during our entire trip. I would have given the hotel a 3/4-star rating if it wasn't for the staff.
We arrived late and the lobby was closed. So I'm standing there outside in the cold thinking what do I do. After a couple of minutes of walking around the outside of the lobby, an attendant walks up to me while muttering to himself and let's himself into the lobby door ... by the way, I'm still standing out in the cold. He then points me to a bulletproof glass window and checks me in through that window. But it get's better, the attendant keeps me waiting outside in the cold during the whole check-in process (which took forever), but when it came time for me to pay, then he let's me in so I can swipe my card! I'm not quite sure what customer service training Quality Inn gives it's staff, but clearly it is not up to par.More
- Free Wifi
- Free Parking