We were impressed upon arrival by the outside, the pool area, the activities, and the size of the condo. However, the hall bath had something on the door frame that had not been wiped off, there were no hand towels in that bathroom and the toilet had not been cleaned, there was what looked like pubic hair in the master jet tub, more splatter or something on the guest bedroom door, the coffee pot had not been rinsed & I had to wash a mug before drinking out of it. When I called the ext. # about the dirty bathrooms, the staff member cut me off, while I was explaining specifics, and contacted housekeeping. I never spoke to them, so when they came while I was out (my husband was in but had apparently missed my explanation of what was dirty), housekeeping only cleaned the tub. Thy had offered to switch our room but I hadn't noticed all of the dirty things yet and we were only staying one night, so we didn't see the need to switch.
Everything else was lovely but housekeeping really needs to step up its game!
- Official Description (provided by the hotel):
- In the heart of Williamsburg. ... more less
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- Also Known As:
- Greensprings Plantation Hotel Williamsburg
- Greensprings Plantation Williamsburg