I would have given a 4-5 rating if it weren't for certain employees there. I had eaten there a few times this last week because of the food quality and not wanting to drive far, but all times there was some sort of issue with the service.
One point to mention, if you order to go from a certain employee, their response to everyone is that orders out will be a 10 minute wait, no matter what you ordered. I ordered quite a lot of food for 7 people so I expected a long wait but was told 10 minutes (along with everyone else who ordered to go after me). We ended up waiting closer to 30 minutes, which is actually what I had expected, but because I was told 10 minutes we all sat there and weren't thrilled.
The last time we went there, my husband and I just wanted to sit down and dine in. It was 45 minutes before closing and the cashier told us we had to order out. I understand not wanting to stay after closing, but refusing dine in service 45 minutes before closing is pretty ridiculous.