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Hilton Garden Inn Tri-Cities/Kennewick
Ranked #3 of 17 Hotels in Kennewick
Certificate of Excellence
Reviewed 9 October 2017

I wasn't sure what to expect on a business trip to a small town but it was well above expectations. Everyone was so friendly and when myself and a coworker had to leave unexpectedly to handle a business emergency they didn't charge us for the rest of our booking even though we checked out at noon. Great breakfast too! And the bed was really comfortable.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank 461jordanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this reviewResponded 12 October 2017

Dear Guest,
I am so happy to hear that you found your business trip in a small town to be well above expectations! I will share all of your wonderful comments with our staff members and we hope to have the pleasure of welcoming you back to our hotel in the future!

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10 - 14 of 536 reviews

Reviewed 3 October 2017

The hotel has all of the amenities you need when traveling and they are all maintained well and clean. The beds and pillows are super-comfy. The staff is the friendliest I have ever experienced and the value for the price was amazing. They have an on site breakfast but it's for a fee. The only downside to this property was the WI-fi. It was terribly unreliable. We fought with it for 3 days and never had reliable service.

  • Stayed: September 2017, travelled with friends
    • Value
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Thank Stacy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this reviewResponded 6 October 2017

Dear Stacy,
Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you found the hotel to have all of the amenities you need while traveling. I am sorry to hear about your experience with the Wi-Fi as we are currently working on upgrading our guest internet so that we may offer a higher speed internet to all of our guests. We hope to have the pleasure of welcoming you back to our hotel in the future, should your travels bring you back this way.

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Reviewed 3 October 2017

The staff is friendly, the rooms are clean and it's close to a lot of shopping and food. Great place to stay with all the amenities (ice, breakfast, bar, complimentary candies, etc.) We would come back again.

  • Stayed: September 2017, travelled with friends
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank F1565GHangelab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this reviewResponded 6 October 2017

Dear Guest,
Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you found the staff to be friendly, the rooms to be clean and with all the amenities. We look forward to welcoming you back!

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Reviewed 21 September 2017

This was a really nice place to stay. It was close to stores but in a quiet area. I loved keeping my window open to smell the fresh air. The staff was very nice and accommodating, my room was very clean and comfortable.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank julieaT1498SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this reviewResponded 26 September 2017

Dear Guest,
Thank you for taking a moment to share your experience. I am very happy to hear that you found our hotel to be a really nice place to stay with nice and accommodating staff and clean, comfortable rooms. We look forward to welcoming you back to our hotel in the future where we can provide you with the same experience!

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Reviewed 19 September 2017

This is a great motel, clean rooms, friendly staff, great location. BUT for the price I'd expect a free continental breakfast. This is not offered, Breakfast is a $12.95 per person meal no matter how much you eat.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy M, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this reviewResponded 21 September 2017

Dear Janet,
Thank you for taking a moment to share your experience regarding your stay. I am very happy to hear that you found our hotel to be great, with clean rooms and friendly staff. We do offer a Bed and Breakfast rate that includes our hot cooked-to-order breakfast at a discounted rate than what you would get through the restaurant directly. We hope to have the pleasure of welcoming you back to our hotel in the future, should your travels bring you back this way.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 N Young St, Kennewick, WA 99336-7824
Phone Number:
Region: United States > Washington > Tri-Cities > Kennewick
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Kennewick
Price Range: RM396 - RM719 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick

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