I spent one night at this hotel, and then returned two weeks after for a 3 nights stay. The room experience was different on both stays. The first time I got what I would call a regular room, which was OK although a little bit noisy. The second time I got a bigger room with better lightning, updated A/C system, and it was even cleaner (when compared with the room before.) Personnel in this hotel is nice, and the shuttle drivers are even nicer... Always available to help you and even drive you to the car rental place if possible. Although there is no restaurant at the hotel, they have a bistro that serves good food and prices are not bad. I did not use the gym, but used the business center and the pool, and both were fine. Location wise, it is PERFECT, just across the street of the airport and the train station.
I have two big disappointments with this hotel, though: (1) When I asked for a microwave oven to heat some left overs, I was asked to go to the employee's break room and use their oven there. Man, what a disgusting place!!! Not clean at all, total chaos (kind of abandoned storage room), smelly, and the story continues... I cannot understand how the hotel owners or management treat their employees so badly with such a horrible room. They should tear down that place and build something decent for their employees and guest (since they asked me to use it as well); and (2) The bistro MUST update their cashier register/POS terminal. One day they had a sign stating that they were CLOSED. When I asked, I was told that their cashier register was not working - it was not loading, so they were not able to take any orders. Their system is so old that if the cashier register doesn't load, they cannot even open the money drawer; they have no way for manually accessing their money. A couple minutes later, one lady showed up with a bag of money and they started to take orders manually. Management: don't be that cheap and update your POS terminal and/or cashier register.
- Official Description (provided by the hotel):
- Ahotel experience designed to make your stay comfortable, convenient and affordable. Whether you are here on business or for fun and relaxation, the Clarion Hotel, amenities and our staff's warm hospitality will make your visit comfortable and memorable. ... more less
- Reservation Options:
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- Also Known As:
- Clarion Seattle
- Seattle Clarion