We’ve stayed here multiple times while visiting our college student. Convenient location. Rooms always very clean and comfortable! Daily hot breakfasts of eggs, sausage, oatmeal, waffles, fresh fruit, etc.
- Free Wifi
- Free Parking
Exactly what I expect from Hampton Inn in terms of the room and breakfast - not memorable but reliably decent. Stain on one bedspread was a bit off-putting (blood? chocolate from the yummy cookies offered in the lobby?) but we slept in the other bed and left a note for housekeeping. We were visiting a relative at Ruby Memorial Hospital, and this appears to be the closest hotel, so it was very convenient for us. It’s on a busy road, but there is a sidewalk and you can walk to Applebee’s (next door) and good Chinese and Mexican restaurants a couple blocks away. Only some floors have mini frigs in the rooms, so ask if you need one. A longer wait for check-in than I prefer, but Sierra did a commendable job attending to a line of five people as well as the phone that kept ringing. She never lost her cool and treated each person professionally and personally. After the rush it appeared she had to leave the desk unattended to go next door to get dinner which was a bit inconvenient when we needed assistance. Understaffed!
Hotel and room were clean and comfortable. We were greeted promptly when arrive on Sunday afternoon and recognized as being a Hilton Honors member. We were a little disappointed that only rooms available when we checked in at 5:20 PM were located on the first floor. Nothing wrong with the room just would have preferred an upper floor. Hotel was located in close proximity to the WVU Evansdale campus. At breakfast the next morning, we had a nice conversation with Jordan who told us about the WVU parents club and discounts WVU parents could receive when staying at the hotel. We will more than likely be stay in this hotel again sometime in the near future as parents of a WVU student.
Only stayed one night, but had a good experience. Pleasant and friendly staff. Clean. Good breakfast. Nice to have 24 hour coffee/tea available. Convenient location, right next door to an Applebee's restaurant and easy access to highway.
Great place to stay, it is centrally located within the city of Morgantown. I enjoyed being surrounded by West Virginia University (WVU). If you are looking for an excellent place to visit with a lot of things to do then visit Hampton Inn Morgantown. You will be amazed!!!
Worst experience I ever had checked in at 4 am after leaving the hospital and they were very rude wouldn’t give us extra pillows and beds are hard as a brick. Then when go tell a manager about the bed they say that they always hear that and they can’t do nothing about it or give a discount. Then on top of that charged my card 250 dollars for smoking in the room when I was up and down the elevator all night to go outside and smoke. They refuse to work it out and then threaten to call the cops to escort us off the property after driving back down here to talk to the manager that was not there! Please save yourself the hassle and go to holday inn or Marriott at least they have common decency and respectful!
I apologize for the frustration and dissatisfaction you experienced at our property. To ensure other guests receive a smoke-free room our entire hotel is non-smoking, this fee is to discourage guests from smoking in the room.
Charging this fee is not something we take lightly. Upon your departure our housekeeping staff reported that this room had been smoked in, two managers then inspected the room to confirm that it had indeed been smoked in.
When you returned to the hotel, the interaction you had was with two managers. Due to the disturbance you were causing to other guests, and your threatening manner, the authorities were going to be called to avoid the situation from escalating.
Guest Service Manager