I travel every week for work and as such I choose to stay in IHG properties. In some of the cities I travel to there is not an Intercontinental, however, because of IHG's outstanding customer service, I find an IHG hotel.
Intercontinental Milwaukee exemplifies the IHG customer service standard. Always a warm smile when I arrive at the check in desk. Acknowledge me with my name and always thanking me for choosing IHG. The evening staff at the front desk is, in a word, amazing. Amber is incredible. Always making sure that everything you could possibly need is taken care of. Another exemplary employee is Jeremy, front doorman/valet. Always cheerful, warm and never forgets your name!
The restaurant in the hotel, Kil@wat is amazing. The food is delicious, not overpriced and what really makes this restaurant a hit is its staff. From the hostess greeting you, Amanda, to the excellent servers, Mario, Brandon, Becky, to the incredible managers, Vulcan and Tim, this restaurant is the epitome of hospitality. Do yourself a favor and have a great dinner at Kil@wat when staying here! You'll be overwhelmed by the staff!
It's no wonder, having stayed at IHG properties around the world, that the Intercontinental Milwaukee is in my top 5 favorite IHG properties.
Thanks to all that work here for making my stays at the Intercontinental Milwaukee like coming home.More
- Free Wifi