We had reservations for afternoon tea. When my friend called on Monday for a reservation for four for Sunday, she was told that they didn't have a reservation for four on Sunday, but they had a reservation for four on Saturday. When we arrived together today, the owner scowled and asked why we were there. We responded that we were there for afternoon tea. She said that they only had us for a reservation for two. We offered to leave and make a new reservation, but she insisted that she would charge my friend's credit card for two ($35 each) if we left. She consulted with her husband who could not remember the reservation he took for us this Monday. As their food was catered, her solution was that we share the food for two and pay an extra $20 for the two only having tea and the tour. We thought that if we stayed the tour and tea should be gratis as the reservation glitch was their mistake. We felt obliged to stay because my friend was going to be charged if we left. I muttered something about writing a bad review on Yelp and the hostess became very angry. She said that my friend's credit card would not be charged, but we needed to leave. I left. On the way out, she actually pushed my husband and the other couple we were with. We went out for lunch elsewhere.
- Official Description (provided by the hotel):
- The Schuster Mansion is the newest B&B in Milwaukee's Historic Concordia Neighborhood. Converted to luxury apartments in the 20s, owners/innkeepers Rick & Laura Sue take great pride in returning this architectural gem to its original splendor. Situated just 5 minutes from downtown, it's the perfect destination for your private weekend getaway. Our spacious Victorian suites will surround you in luxury and our wonderful homemade breakfasts can be enjoyed at your private in-suite breakfast table. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com and Agoda so you can book your Schuster Mansion Bed & Breakfast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Schuster Mansion Hotel Milwaukee
- Schuster Mansion Bed And Breakfast