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Reviews (169)
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All reviewspancake machineyoung ladyla crosserestful nightusual hotelweekend tripsports teamleave earlybreakfast attendantlocation is excellentrestaurants and shopsgreat visitfree internetfront desk stafffamily weddingbed was very comfortableup to date
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Reviewed 15 June 2017 via mobile

Stayed one night while in town on business as my usual hotel in the area was booked. The hotel and rooms show there age a little, but it was clean and comfortable. Bed was very comfortable and the room nice and big which made me feel more at home rather than staying at a hotel. It was very quiet when inside the room even though this hotel was booked. The only things I used was the free internet and the breakfast. Internet was great for business emails a work. The breakfast had lots of options from egg white omelettes to pancakes, coffee sausage, bacon, muffins and donuts to list a few items. If you can't find something to eat at breakfast here then you don't eat a traditional breakfast. All items were hot and fresh that I tried and very good, loved all the options and the healthy options are a huge plus most places don't offer much in that arena.

Stayed: June 2017, travelled on business
Thank Q4496DJjeremyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017

We have stayed in other Holiday Inn Express facilities. This one seems to show its age. When we entered our room, we noticed a weird smell. Later coming back from dinner, we noticed the same weird smell in the hallway. Eventually it went away and must admit it did not interfer with our sleep. Not sure the source but at least it did not prevent us from good sleep.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2017

Stopped for the night while on a weekend trip, and I was completely blown away. Our room was bigger than expected and clean, the staff was very friendly. Close to several restaurants and shops (Target, Walgreen's, Woodsman) The breakfast was just what we needed to get us going the next morning. Great coffee!

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017

This hotel is small and we did not find it up to the standards of most Holiday Inns. This was the 10th hotel in as many days and were not impressed. The room was extremely hot and had an unpleasant smell to it. Even though snow was on the ground we had to use the air at full blast to cool the room down and lower the odor. Although we slept, the bed was a bit saggy and the mattress older..As well the chairs looked dusty and were full of crumbs...also could use steam cleaninjg.. The bathtub looked dirty but actually was scarred. The breakfast was adequate and the breakfast room clean. Front desk were pleasant and accomodating.

  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Marion J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn M, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this reviewResponded 10 March 2017

Thank you so much for your review of our hotel. We would like to apologize for the inconvenience and discomfort you had with your guest room. We understand the discomfort this has caused you. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2016 via mobile

Stopped in Onalaska for the night and was very happy with our stay at the Holiday Inn. Our double queen room also had a couch which was nice so we could relax without laying down. Room was clean as was the hotel.

The free breakfast was delicious and couldn't get enough of those HI cinnamon rolls. Our request for a delayed checkout was granted. And loved that it was within walking distance of a restaurant.

Would definitely return to this hotel.

Stayed: December 2016, travelled with family
Thank ChitownSuburbanMom66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn M, General Manager at Holiday Inn Express Onalaska (La Crosse Area), responded to this reviewResponded 8 January 2017

Thank you for your review. We appreciate your loyalty and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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