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Reviews (244)
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Traveller rating
113
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10
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113
74
34
13
10
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All reviewsattached perkinsperkins restaurantfront deskadded bonusoff leashincluded breakfaststaff was friendlynice surprisegreat place to staybed was comfortableconvenient locationwould stay againone night staybwcoupondoglounge
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132 - 137 of 244 reviews
Reviewed 6 July 2015

The hotel was somewhat old and there appears to be attempts to update it. The hallway was dark and had an odd odor. We were not sure the reason but we slept soundly, could have been the bed or that we had been on the road for two weeks and needed a good night sleep.

  • Stayed: May 2015, travelled as a couple
    • Value
    • Sleep Quality
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Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 28 September 2015

We hope the rest of your trip went well. We are working with a design team to freshen up some of the more dated aspects of our property. Next time you come through town, we would love to have you stop by and stay with us again!

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Reviewed 2 July 2015

My husband and I had a pleasant stay. We loved the breakfast voucher for Perkins restaurant. Our room was clean and quiet and the front desk staff did a terrific job. We didn't need any special attention, we arrived quite late and left early in the morning.

  • Stayed: May 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank LEllen12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 28 September 2015

Thank you. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2015

This motel has many good things to talk about. The front desk personnel are great to deal with. Sara and Brandi are very helpful, friendly and eager to make folks welcome. The rooms are clean and well kept. The rooms are fairly quiet and the beds are very comfortable. Breakfast is at Perkin's which is attached next door. The pool and hot tub are very nice and clean too. The front desk folks are again very helpful at checkout and make one ready to come back again soon. It is truly a great place to stay!

  • Stayed: June 2015, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 28 September 2015

Thank you for taking the time to leave your feedback. We are glad you enjoyed your experience and look forward to having you stay with us again!

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Reviewed 27 June 2015

The overall experience was rated as an average because I was not expecting a five star hotel, but I was expecting better. The air conditioning did not work. The towels were dirty upon arrival, the carpets need replacement, and the pool water was cold. The plus: staff was very friendly, and breakfast vouchers were given to attached perkins restaurant.

  • Stayed: June 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Crystal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina H, General Manager at Best Western Tomah Hotel, responded to this reviewResponded 30 June 2015

We pride ourselves on our 5 star customer service; and we are sorry your stay was less than perfect. We are working with a design team and maintenance to bring our property up to the 5 star quality our guests deserve.

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Reviewed 22 June 2015

This was a very satisfactory hotel. It was clean. The fitness room was exceptional. The hot tub did not work when we were there, but, hopefully, that will soon be taken care of. We enjoyed the town of Tomah. Many establishments very seemed new.

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Creche1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorina H, General Manager at Best Western Tomah Hotel, responded to this reviewResponded 29 June 2015

We are so glad you enjoyed your stay with us here at the BEST WESTERN Tomah Hotel. We do apologize for the hot tub not working and appreciate your understanding. The hot tub is fixed and up for business. We look forward to having you back to stay with us again.

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