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Reviews (244)
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113
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All reviewsattached perkinsperkins restaurantfront deskadded bonusoff leashincluded breakfaststaff was friendlynice surprisegreat place to staybed was comfortableconvenient locationwould stay againone night staybwcoupondoglounge
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Reviewed 9 May 2018 via mobile

This place is disgusting! I could smell the old smoke and staleness as soon as i walked in! I turned the air up high to drive the smell out but just blew all the dust and mold around. I didnt sleep at all and left with red itchy eyes and a sore throat.

Stayed: May 2018, travelled on business
Thank amee253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 9 May 2018

We are sorry to hear you were not happy with your stay. Had this been brought to our attention, we would have been happy to help you get switched to a different room.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018

This Best western is in a quiet and convenient location. The staff is very polite and helpful. There are several restaurants and shopping places near by, to include a restaurant attached to the hotel. The room and hotel overall is very clean.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank tljones3527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 17 April 2018

Thank you for staying with us. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

This was our third visit to Hood River. Camped the two times prior. Very friendly people, the .Rrestaurant has a limited menu but is really good. The Lounge really hops around 5:00 wiht most visitors eating diner there. Prices are low and the food is top notch.

The room we had was clean but worn. They say this property has been remodled. In reality the work is being done now. Our first night we laid awake with noise from workers putting in new carpet below us at 11:00 pm. We were to get a discount but
for the lost sleep but our bill did not reflecy any discount. We opted for an email copy but I should looked someone in the fase to make sure it happens

Room Tip: Just ask to be put in a room far away from the remodel activity if possible.
  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Mgk2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 6 April 2018

We are sorry to hear your stay was less than perfect. However, I don't believe this review is for the Tomah, WI location. We are not near Hood River nor are we replacing our carpet.

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Reviewed 12 February 2018

We stayed there February 9-11, 2018 for a hockey tournament. There was also another team that stayed there, along with another event. The hotel made sure that all had ample space for each to have their own meeting/get together areas. They went over and beyond by setting that all up for us, without us even having to ask. They also provided the teams with an ice cream, hot chocolate and coffee bar with many toppings. They were very polite and friendly, and more than accommodating. The hotel and rooms were very clean and comfortable. Considering the number of people and kids at the hotel, it was very quiet and relaxing.

  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank 4HockeyMom8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 13 February 2018

We're so glad to hear everyone was able to enjoy themselves! We hope you all will be back to stay with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

I work on a railroad gang and we are always happy when CLC books us in a best western or best western plus. Until this one. Was packed full of kids hockey teams and was the noisiest hotel we've ever stayed in. Some of the guys myself included called the desk because kids were playing hockey in the hallway. Yes, you read that correctly. Was told sorry but kids will be kids. After 2 weeks of 16 hours a day this was the wrong response. 12 rooms booked and all we wanted was sleep. Checked out after 1 night for a quieter place and will probably have CLC remove them from the list. The restaurant food was good and room was clean. New furnishings but in disrepair (wallpaper, ceiling stains in bathroom, etc). Was also the first BW we've been to in a long time which didn't include hot breakfast. They offer a coupon for the next door restaurant. Staff was friendly besides allowing 75 kids to run amok. Would like to see BW improve this one.

Room Tip: No recommendations for this
Stayed: January 2018, travelled on business
Thank Adam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara W, Front Office Manager at Best Western Tomah Hotel, responded to this reviewResponded 15 January 2018

We are sorry to hear you were not satisfied with your stay. There are several weekends during the winter that can be very hectic with families in town for tournaments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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