Our tour group was scheduled to lunch at WOW and it was horrible from start to finish. There was no water at our table and we had to wait almost 45 minutes just for that. We repeatedly asked our waitress for the (already prepared) half turkey sandwiches as our bus was leaving soon, and we finally got our order only 20 minutes before we had to leave. One person had a piece of plastic in her cold sandwich! We were also to have soup with the meal. They ran out of one kind completely, and of the two soups left, what we got was nothing but broth with a few grains of rice and no chicken in the small Styrofoam cup. Drinks were also served very late. We saw a waitress delivering napkins and creamers to other tables before we even got a glass of water. When our dissatisfying experience was reported to the hostess, no offer of a refund or gift certificate was given, just a vague, "Oops, sorry!" expressed. Will NEVER patronize this place again!
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