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All reviews room was clean mexican restaurant order omelettes omelette bar hot and cold food biscuits and gravy electronic devices would stay here again new carpet attached restaurant great breakfast indoor pool king bed road trip waffles breakfast options huge room
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Reviewed 21 February 2018 via mobile

We stayed on third floor King room, which was nice and quiet. It was recently updated including bathroom! New carpet, paint and bed. Linens were great. Comfortable room, will definitely stay there again when in Rock Springs! Reception was efficient and helpful at checkin and checkout.

Stayed: February 2018, travelled on business
Thank NanaD03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPiyush, General Manager at Clarion Hotel, responded to this reviewResponded 5 March 2018

Dear Guest,

Thank you so much for your wonderful review and kind words. It is people like you who make all our hard work worthwhile. this Clarion Hotel is a labor of love and we thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Cheers,

Piyush Patel
GM
Clarion Hotel
3073629600

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

I'm super picky about beds but loved our king bed. Slept very well. Lovely lobby and breakfast area. Breakfast needed better biscuits, but the gravy was good. Convinient location. And the price was very reasonable!

Stayed: November 2017, travelled as a couple
Thank BabsinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPiyush, General Manager at Clarion Hotel, responded to this reviewResponded 5 March 2018

Dear Guest
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We love that you enjoy our Serta Elite quality mattress. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Piyush Patel
GM
Clarion Hotel
3073629600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

Te room provided good value. The room was clean. There was a nice Mexican restaurant adjoining the building which made it very convenient for dinner. The front desk attendant directed us to the local information who directed to the local sites we had time to see.

  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPiyush, General Manager at Clarion Hotel, responded to this reviewResponded 5 March 2018

Dear Guest

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We love that you enjoy our onsite restaurant. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Piyush Patel
GM
Clarion Hotel
3073629600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

Conveniently located off the highway with a helpful, bi-lingual staff. Hotel looks cleanly and up to date offering free WiFi, free breakfast (with a decent variety of choices) and a small gym and indoor pool. Room was clean, comfortable and very spacious.

Stayed: November 2017, travelled solo
Thank Kdelewski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

We walked in to get a room for the nite and we were very tired. Joanna at the front desk was and is the most awesome Customer Service Specialist we have encountered in a long long time. She went above and beyond to accommodate for our dog who is more like a little person in that she is so clean and calm and on top of it, she was tired that nite too so I knew she would just sleep on her bed we bring for her.

Then I went later to purchase some items from the little store and she made up the diff in my change I was trying to get rid of. I was just a bit short. But, she did not have to do any of this.

To Choice Hotels, hang onto this gal! Promote her quickly so you don’t lose her. Give her management training if she doesn’t have that skill set on paper or in prior experience because she will excel in any area with her ability to please customers but, at the same time not violating hotel rules and always being cognizant of the hotel needs. She was very upbeat about promoting the breakfast. I heard her several times. She is definitely an employee we would like to have working for us! If we lived here, I would steal her away!!! I may anyway - or business could easily have a long distance located employee for mobile work. Treat her right!

Now for the actual hotel accommodations, it is clean and vet comfortable. Nicely appointed and the shower head was awesome. Strong stream and the shower seemed larger because of the way the curtain is. This is a big deal to my broad shouldered husband who is very picky about his water stream in a shower. Met all our needs and high expectations.

Def recommend.

Stayed: November 2017, travelled on business
Thank JulieMac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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