If you have kind family/friends offering an exchange of their timeshare, DO NOT choose Pono Kai for that exchange. After reading reviews on here, I anticipated issues and lowered my expectations but we still shortened our stay -- having already shortened it at the beginning, we left a night early after arriving. For four early mornings of our honeymoon, we were rudely awakened by the slamming doors and loud yells of children staying in the unit across from us, the loud scamper of them down the hall outside our bedroom window, roosters all over the grounds who had no sense of time and crowed at all hours (typical in Kauai but not a problem at the other place we stayed) and the ultimate cringe factor: creaks from the bed in the unit above us. In addition to the very thin walls/ceilings, the only friendly face we encountered was the concierge who greeted us after check-in. Her colleague behind the counter called us "no shows" because we arrived on the third of seven nights reserved...guess the receptionist answering the phones on the Sunday morning before our stay neglected to inform her of my phone call notifying them that we would be late arrivals. We were annoyed by the $2.50 per day charge to use the safe and unimpressed by the orange fencing and warning signs scattered along the beach outside our balcony. Bed was hard, shower leaked...I could go on. Ultimately, if you are going to travel to Kauai: stay near Princeville on the north side or Poipu on the south...not east-side Kapaa that only offers a strip of cheap shops and restaurants.
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- Also Known As:
- Pono Kai Hotel Kapaa
- Pono Kai Kapaa
- Pono Kai Resort Kauai/Kapaa, HI