A car was included in my condo rental (Great Vacation Retreats)so I decided to upgrade my car rental to a convertible. Best decision ever. Checking in and checking out at Alamo was the easiest experience I've ever had at a car rental place. The only reason that this isn't an "excellent" review is that the windshield wipers needed replacing and you really need them on Kauai in February, especially on the North Shore. And I wouldn't ever drive a Mustang again but that's not Alamo's fault.