No clue why anyone would give this luau anything less than five stars. Everything was absolutely perfect. We paid up for the premium seating closer to the front just to make sure my Autistic son would be sufficiently engaged. The earlier checkin was nice too and the service was amazing. I think our server's name was Jane (??) and she was always there with prompt refills of drinks (great, stuff cocktails, fantastic local beer & wine is included)....you definitely get your money's worth. And the food...was great. I can't imagine anyone thinking the food could be bland as some reviewers stated...well, except for the poi, being, well, poi. Everything was wonderful. The entertainment was absolutely amazing and the MC was great and took pics with my kids after. The added benefit was being right at our hotel and I had my doubts after reading all the negative reviews...but those folks are just crazy. It didn't rain, thankfully, but they even provide new plastic ponchos at the table just in case. Would totally do this again.