StayCation at the Hyatt. Great upgrade to the regency club on the 12th floor. Walking distance of the lounge. Same floor as your room. Real convenience not having to rush to the main lobby to eat breakfast and lounge. More
- Free Wifi
- Free Parking
StayCation at the Hyatt. Great upgrade to the regency club on the 12th floor. Walking distance of the lounge. Same floor as your room. Real convenience not having to rush to the main lobby to eat breakfast and lounge. MoreShow less
Dear Marilyn G,
Thank you for sharing about your stay at the Hyatt Regency Guam. We’re glad you enjoyed the upgrade experience, along with the ease and convenience of the Regency Club’s location and amenities.
We hope to have you visit us once again for another Staycation.
Thank you to your amazing hospitality team: Shawn ( Bell Service ) Jin ( Front Desk Receptions ) Lorna ( room ) Kae and MayaLou ( Spa ). They did a great job making me feel welcomed and cared for. My only recommendation is that the rooms need some interior upgrades and a new paint job to make the appearance of the room feel as welcoming as your hospitality team. Thank you.
Hafa Adai and thank you for your review!
We are very proud of our team here at Hyatt and are happy to hear that they were able to make your stay even more enjoyable.
We appreciate your feedback and please know our team is continually looking into ways to improve the hotel experience for our guests.
We look forward to welcoming you back to Hyatt Regency Guam in the future.
Hyatt Regency Guam is a great hotel in a very over-saturated area in Tumon Bay. From check-in to check-out, everyone greets you and asks if they can do anything for you. Great staff, clean rooms & facilities, great price on buffets. Some shining stars: Jane Koo, concierge staff, Niji Chef, and my housekeeper Lorna (9th floor). Slightly odd to have a bathtub open up to the beds, but Okay! Check out The Kracked Egg for breakfast (about 5 min walk to the right as you exit).
Dear Peter H,
Hafa Adai and thank you for sharing your experience on Trip Advisor.
We appreciate your comments about our staff, facilities and restaurants; all of which we are very proud of! We will definitely pass on your positive comments to our shining stars.
Once again thank you for spending time with us and we look forward to welcoming you back again in the future.
The Hyatt in Guam has is celebrating its 25th year on Guam and we have been staying there since it opened, as well as hosting two weddings there. This trip was for our 25th anniversary and we had a beautiful suite overlooking the Philippine Sea. We always enjoy our stays, their beautiful pool (the best on Guam, in my opinion) and were impressed with food at the new Kitchen Café. Thanks to Sophia Chu and her great team.
Hafa Adai from Hyatt Regency Guam!
Thank you for your kind message as well as for choosing to spend your 25th Anniversary with us. It was nice catching up with both of you and I am so glad to hear that you enjoyed Café Kitchen. We look forward to the opportunity of celebrating with you for many more years to come.
I'm staying at Hyatt Guam several times. This time, a wedding and a honeymoon, it was the long stay which is already. The thing striking in particular. Shawn Cruz where that's bell service. He corresponded to us very kindly. You confirm time of the bus, and. In the waiting time of the bus. The correspondence which doesn't make us leisure. You arrange a pick-up service, and 、、、. The chance to talk by a long stay also becomes a lot. A hobby is just same as me to be surprised. Even if I was talking, it was very fun. I'd like to hand much thanks down to Shawn Cruz even right now. We were the Guamanian travel to which the family prefers everyone very much. Can I meet? Shawn Cruz I go to meet, in Hyatt Regency Guam!
この度はハイアット リージェンシー グアムへご宿泊いただき誠にありがとうございました。
We are becoming regulars in Guam, since the island is beautiful and conveniently located within 4h of flight and only 1h of time difference from our home in Japan.
The Hyatt Regency is a great place to stay with your family. The pool landscape is great and the hotel has a wide access to the beach of Tumon Bay. Also, we find the location of the hotel convenient, since in walking distance from the "downtown" area where a lot of shops and restaurants are. The breakfast buffet is great and offers something for everyone. Also don't miss the smores that you can grill at the beach side. We always get some fruit from a convenience store as an add on.
The rooms are meanwhile a little older, but for a holiday destination absolutely fine. The view on the Tumon bay is the best, I think, since the hotel's park opens towards the west and you can enjoy the most beautiful sunsets.
The staff is nice and supportive - we always mail-order some things from Amazon and it has always worked perfectly well.
Since the kids are meanwhile a little older and the water slides are shorter, we always split our holiday and combine with a stay in Onwards Beach or PIC. Since Hertz has a desk at the Hyatt, moving and island tours are also easy to organize.
So very clear: One of our favorites on the island.
Dear Simon G
Warm greetings from Hyatt Regency Guam.
We are pleased to have had an opportunity to serve you as our guest and we appreciate greatly for sharing your experience through Trip Advisor. Your feedback means a lot to us and we truly appreciate your generous comments regards our associates and the location. I am delighted to hear you had a wonderful stay with us at Hyatt Regency Guam overall.
Thank you once again for taking the time to share your thoughts with us. We look forward to welcoming you back to our hotel in the near future.