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“What you see is what you get, almost”

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Tumon Bay Capital Hotel
Ranked #20 of 20 Hotels in Tumon
Reviewed 12 April 2017 via mobile

The PERKS of this hotel are very centrally-located and it has a gorgeous view especially for sunset.

If you're not ready to fork out some $$$ to stay in some newer, fancier and pricier hotels, your options are quite limited to the aged and tired ones, like this.

This is a tired hotel that looks like it has its days 20-30 years ago.

Despite the photo provided by the hotel, I'm not sure what the last time anyone has been down that pool...

The staffers, while they do attempt to appear helpful, dont have a clue about the simplest things like public transportation (which is virtually inexistant esp if you're spoiled from major Asian cities - do try to rent a car), local attractions, tours on offer or postage matters.

Tips: if you do decide to stay here and aren't driving yourself, Lam Lam Tours (a private company that runs a few routes around key tourist attractions) has a service between the airport and DFS The Galleria, which is a stone throw away from the hotel - if you're looking to save a few bucks not taking a cab.

Stayed: February 2017, travelled with friends
Thank travelingpinguis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 158 reviews

Reviewed 27 February 2017 via mobile

So it's a short walk from the strip and the cheapest in Tumon however I feel it's still overpriced for the quality. Accommodations (hair dryer, beach towel, ect) will cost you extra. Laundry is from 8-5pm and it's $7/load! Typically in hotels it's $2 for washer and another $2 for dryer. I've stayed in condemned military barracks that look better than this place. The only good thing is the view of the ocean. If you are out exploring all day you will be fine but I will pay extra for cleanliness next time.

Stayed: February 2017, travelled with family
Thank SightCeeR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2016

This is one of the most convenient hotels to stay for a short period of time or longer. It is centrally located in the heart of the tourist area. It is a short walk to the shopping malls, duty free shops, restaurants and other hotels. The facilities are complete although not really sophisticated. The staff are courteous and friendly. Transportation is also available.

Room Tip: Try the upper floors to enjoy the view.
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  • Stayed: February 2016, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank carldeoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2016

Overall, there are upsides to this place!! Great wifi in the room. With no carpet, you can actually walk on the floor. If this place had carpet, it would be 50 years old and matted with bacteria. The front desk staff are kind, helpful, and welcoming. What got me through this stay were three (in addition to being thankful that there is no carpet) things: the WONDERFUL view of the bay, close to EVERYTHING walkable (had perfect evening solo dinner in the Outrigger lounge and a massage at Orchid - outstanding place), and I was able to get extra sheets and towels. One sheet to lay over the bed to lay on (over the hair and stains) and another to cover me (it is a bedspread and no touching that). I do not care for the shampoo bottles that are in the shower for many, many uses (I had my own). If you want to dry your hair, the hairdryer is $5 to borrow. Which I didn't so I kept it up for the flight (stayed here because flight was cancelled and the bay was pretty booked). Dusty (I can see it covering the phone and desk). Nice that there is a refrigerator. Note that if you are not an avid walker it would help to have your tennis shoes and be ok with walking the slope in front of the hotel (also watch for cars). I can hear the neighbors (hall echo without hall carpet).

Room Tip: get the bay view!
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  • Stayed: December 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2016

My travelling companion had already booked a room before I'd had a chance to read the more recent reviews, so my expectations were fairly low to begin with. But the room turned out to be quite OK, a little old and visually dated and VERY basic but reasonably clean, and the hotel is actually in a very good spot, overlooking the other hotels along the beach and the main road through Tumon Bay - the view of the lights at night was quite beautiful. There is a bit of a walk up the hill to get to the place, but nothing too strenuous. The staff looked perpetually unhappy - though they seemed nice enough - and while they didn't go out of their way, they answered queries and rang taxis and so on when requested. We didn't treat our stay here as resort living, just a room to return to. As the shower worked and the beds could be slept in that was really all we needed. Which is a shame in a way - with a bit of rejuvenation and some enthusiasm, the place could be awesome. Travellers on a budget (as we were) will do OK here - just don't expect the bells and whistles and you'll be fine. It might be better to ask for a room higher up so that you get good views of the ocean and Tumon Bay itself.

Room Tip: Higher up gives better views
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  • Stayed: February 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Cathi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tumon Bay Capital Hotel

Address: 1448 Pale San Vitores Rd, Tumon, Guam 96913-4200, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Amenities:
Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 20 Hotels in Tumon
Price Range: RM304 - RM520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tumon Bay Capital Hotel 3*
Number of rooms: 112
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Also Known As:
Tumon Bay Capital Hotel Guam

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