We enjoyed the tour around the city and were able to see a lot of the key sites we wanted to see. However, we waited almost 45 mins to get on the bus at Union Square - 4 buses came but no one got off so no one got on. The crowd was getting testy and the supervisor tried to handle things... granted it was busy due to spring break, but they could have planned better for that. We had no tour guide but the audio was good (except there are quite a few repeated sections if you take the full loop - surely there is more to tell about this great city without repeating!)
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