We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Place to Stay!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Orchard Garden Hotel
Ranked #21 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed 11 March 2012

I had a 6 night stay at the Orchard Garden Hotel in late February and it was great in so many ways. The room was clean and comfortable, the hotel staff were friendly, patient and helpful and the location is fantastic for seeing many high points of the city. It was my first trip to San Francisco and I was there mostly for business. Even on my own I felt safe in the area of the hotel. I ate dinner at Roots one evening and had a good burger and an even better martini. Every night thereafter I went back to the bar for what became one of the best martinis I've ever experienced - the Zentini! Ten stars to Lauren the bartender, who was very friendly!! I looked forward to coming back to the hotel at the end of each day for a martini and a short visit with Lauren. :) Thanks for making me feel so welcome in your hotel, I really appreciated it!! Willl definitely stay here again someday.

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jnifr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,487)
There are newer reviews for Orchard Garden Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

834 - 838 of 1,487 reviews

Reviewed 5 March 2012

Stayed for 4 nights first time sightseers to San Francisco and found hotel to be great location, well appointed but very helpful and friendly staff.

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2012

I stayed here on business. It is a shabby hotel. The staff seem unsure of themselves and harrassed. My room key did not work on a couple of occasions and had to be reprogrammed.
The rooms are quite spacious but far from clean. The bath plug did not fit. The breakfast room is not really set up to deliver a good breakfast fast although the breakfast that finally came was the best bit of the stay.

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank walton_rebecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOrchardGarden, Manager at Orchard Garden Hotel, responded to this reviewResponded 8 March 2012

Dear Ms. Walton

I’m sorry to hear that your stay was less than desirable. I’d also like to thank you for taking the time to let us know the areas that need improvement. I realize the keys are extremely sensitive. They are easily demagnetized by cell phones, credit cards and even security detectors at department stores. I will explore other options perhaps there is another company that can provide a stronger key.

I’ve already addressed the room issues with our Director of housekeeping and chief engineer. They will repair the drain stopper and council the cleaning staff. We strive and pride ourselves on clean, quiet and comfortable rooms. Anything below our expectations is not tolerable.

I’m happy to hear you were able to enjoy the breakfast despite its timing. Breakfast being the most important meal of the day should never be delayed. As an ordering alternative we have the breakfast room service door hangers. There is an option to request your breakfast at a specific time.

We would love if you decided to give us a second chance to wow you with the service we are capable of. I will be more than happy to personally take of your reservation the next time you visit San Francisco.

Kindest regards
Quinn McEntee – Front Office Manager
The Orchard Garden Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2012

We spent 5 days in San Francisco recently after 4 weeks travelling. This was the best ( and not nearly the most expensive). Spotlessly clean, comfy bed, nice room and walking distance to all the attractions and public transport you could want. Would recommend the Boulangere for breakfast nearby an Da Flora in little Italy was an excellent restaurant. For a day trip, cycling the golden gate bridge and having a nice lunch by the waterfront in Sausalito was great. Hired a car to see the ancient redwood forest at Muir Woods was amazing, only a short drive but well worth it.

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank RaineeDavo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

We booked two rooms for a family of four in December. The location is so convenient - restaurants and shopping at your doorstep; easy walk to North Beach, Union Square. The rooms were very comfortable and tastefully albeit simply furnished. The staff were most obliging. Free internet was a nice change after some of the other places we stayed. We would highly recommend this hotel for its great location and clean, comfortable rooms.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Backhammer09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
The Orchard Hotel
The Orchard Hotel
#12 of 229 in San Francisco
2,824 reviews
Financial District
Galleria Park Hotel
Galleria Park Hotel
#26 of 229 in San Francisco
2,096 reviews
Nob Hill
The Scarlet Huntington
The Scarlet Huntington
#10 of 229 in San Francisco
1,397 reviews
Show Prices
Show Prices
Show Prices
Union Square
Taj Campton Place
Taj Campton Place
#5 of 229 in San Francisco
1,232 reviews
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#3 of 229 in San Francisco
5,315 reviews
SoMa
Hotel Zetta San Francisco
Hotel Zetta San Francisco
#31 of 229 in San Francisco
873 reviews
Show Prices
Show Prices
Show Prices

Been to Orchard Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Phone Number:
Region: United States > California > San Francisco > Chinatown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in San Francisco
#15 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
Price Range: RM906 - RM2,491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Hotels.com, Booking.com and Expedia so you can book your Orchard Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing