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Orchard Garden Hotel
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Reviews (1,602)
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All reviewschinatown gaterooftop gardeneco friendly hotelgreat locationcafe de la pressesister hotelfew blockswithin walking distancecomfortable bedsthe financial districtturn down servicebusiness centerwould definitely stay here againjunior suitemini barclose to union squarefront desk staff
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Reviewed 16 August 2017

Next to Dragon Gate and located in the place easy to find. Ecology friendly hotel and sophisticated interior and also friendly staffs. This hotel has become one of my list in San Francisco. You should try for your next trip.

Stayed: August 2017, travelled on business
Review collected in partnership with this hotel
Thank ikuoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Owner at Orchard Garden Hotel, responded to this reviewResponded 17 August 2017

Thanks for adding us to your list -- it means a lot to have our work recognized! We're thrilled that our location, our amiable team, and our efforts to go green were highlights of your stay. Can't wait to welcome you back the next time you visit the city.

Take care,
The Orchard Garden Hotel

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A TripAdvisor Member
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Reviewed 11 August 2017 via mobile

Friend visiting for work and we met up for a visit. Everything was fine: good location, nice staff, comfortable rooms. Nothing special except deck for pre-dinner drink. Windy but we were in San Francisco and the view was nice.

Stayed: June 2017, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Owner at Orchard Garden Hotel, responded to this reviewResponded 11 August 2017

Thanks for picking us for your get-together! We're glad our convenient location and comfy rooms helped you make the most of your time here, and it's great you were able to enjoy a drink on our deck, too. If you visit San Francisco in the future, we'd be happy to host you again.

Best,
The Orchard Garden Hotel

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Reviewed 9 August 2017 via mobile

Was only there two nights for a business trip, but it was conveniently located. The room was clean and all of the furniture was new and in good condition. The bed and bedding were very comfortable. I really appreciated that the shower was stocked with refillable bottles rather than disposable travel size. Would recommend this hotel to others visiting San Francisco. The street noise was very tolerable, however, the walls must be quite thin as one night I heard two guests in a nearby room having a conversation in normal speaking voices and it sounded like they were in my room!

Stayed: August 2017, travelled on business
Thank jennifer_425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Owner at Orchard Garden Hotel, responded to this reviewResponded 10 August 2017

Thanks for picking us for your San Francisco stay, Jennifer! We're glad our location made it easy for you to get where you needed to be, and it's wonderful that our bedroom and bathroom accommodations were just right for you, too. We appreciate your feedback regarding the sound coming in from other rooms, and we'll look for a way to address this to make future visits even more comfortable. If you return to San Francisco for business or just a leisurely vacation, we'd be glad to host you again.

Best,
The Orchard Garden Hotel

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Reviewed 8 August 2017

My first visit to Orchard Garden Hotel has been good. The hotel is small and perfectly located near Union Square, Chinatown, and lots of restaurants and shopping. It touts itself and the greenest hotel in the city. The spacious and well-appointed bathroom makes up for the slightly cramped room. Rooms on the street side are NOISY! A convenient small refrigerator in the room is helpful, but it also is noisy. The workings of the TV and the air conditioning are a bit tricky, I had to call the front desk to figure it out. Minimal electric outlets in the room makes charging several devices at once a challenge. Front desk staff have been very friendly. The TV channel selection is a bit slim - no movie channels, no HGTV, how will I get my fix of Property Brothers?

Room Tip: Rooms away from the street are quieter
  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Sara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Owner at Orchard Garden Hotel, responded to this reviewResponded 10 August 2017

We're delighted you enjoyed your stay with us, Sara, and it's wonderful you were able to check out lots of shopping spots and eateries while visiting San Francisco. That being said, we wish it'd been a five-star experience in every way, but we appreciate all of your great feedback -- it'll be put to good use as we explore ways to make future visits even better. Should you make another trip to the city, we'd be more than happy to host you again!

All the best,
The Orchard Garden Hotel

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Reviewed 28 July 2017

There are so many superlatives I could use to describe this hotel, but in the interest of brevity, I'll summarize. Check-in/check-out...seamless. Personnel...flawless. Design...subtle. Location...unparalleled. Dining...copious, nearby. Transportation...fluid. Bedroom...great bed, large bathroom with a real tub, in-room coffee and fridge for your use. Quiet toward back of hotel. Perk...rooftop terrace with tables. I did some stretching up there after the San Francisco Marathon. There is also a fitness room with treadmill and stationary bike. My only recommendation for the hotel is to boost wi-fi signal on the terrace roof and perhaps add some shading there also. Thank you Orchard Garden...you are a Gem!

Room Tip: Rooms toward the back have zero street noise.
  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank SunriseAddicted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Owner at Orchard Garden Hotel, responded to this reviewResponded 1 August 2017

We're just thrilled your stay was perfect -- that's all we could ask for! It means a lot to know you were so impressed with the amenities, service, and the room itself. We'd love to see you again someday for another stay!

Until then,
The Orchard Garden Hotel

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