This is my third stay at the Nikko hotel in San Francisco in the past 10 years and I can say that the hotel still delivers a great location, unobstrusive service and very good hospitality in general.
The affluence of asian visitors to the hotel is notable and so is the hotel's Japanese heritage. In everything from the hotel's restaurant (ANZU) and the room furnishings, you can sense the Japanese quality flair.
The hotel, however, has not greatly evolved and under new management changes recently, probably should refresh very soon. Some details tell the age and lack of attention to detail quite dramatically, such as the torn (and sewn) drapers, the 1980's sound system and closet doors, for example.
The experience sums up as positive in great part due to the prime location, a few steps away from Union Square, Market St and many other relevant places in town.
This is the kind of hotel where service goes unnoticed and happens behind the scenes. You almost never bump into service people, however, service is conducted impeccably.
The quality of the food is very good, but probably not the best Japanese/Asian that one can find in San Francisco, and of course that will always be a challenge in a city with so much Asian influence and so many gourmet alternatives.
The hotel's fitness center and pool are a highlight and very good to excellent.
The lobby lacks charisma and sense of belonging. It transmits the ethos of an empty office lobby or train station, not much to see, do or enjoy. It could have a vibrant bar scene if it wanted, but for some reason it is kept eerily empty.
- Official Description (provided by the hotel):
- Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more less
- Reservation Options:
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- Also Known As:
- Nikko San Francisco
- San Francisco Nikko
- Nikko Hotel San Francisco