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Traveller rating
1,615
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34
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All reviews top floor union square time share great location club room street noise sofa bed room was spacious cable car free coffee public transportation sitting area few blocks valet parking microwave concierge zingari
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Reviewed 20 October 2017

I stayed here in May 2017 sorry I am just getting around to writing the review now.

Please beware of the front desk charging your credit card when you check out... You have to leave a credit card imprint when you check in and this should just be a Pre-Auth however my card was charged and I was calling and calling the hotel to try and sort this out. It really did put a damper on the holiday and the hotel that is why I have given it a lower rating. Also one to watch out for is the hotel is a time-share hotel so they will give you the hard sell when you check in. Just say you have read online about this and you are not interested and they should leave you alone. They will try and temp you with free breakfast and coffee. You really don't need this there is a diner around the corner and hay it will be a lot cheaper then a time-share apartment!

What sets the hotel apart is the location. Sometime a bit strange at night but a great location to see all that SFO has to offer. We really enjoyed the walk to Pier 39 in the day time.

Date of stay: May 2017
Thank harryrwales
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2017

Nice clean hotel in central location near to union square, didnt eat at the hotel but did use the bar which is very small and i found to be quite expensive, only valet parking too which is $35 per night.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank TLG328
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2017

This hotel is at a perfect location. It is very easy to get to any other part of the city through both public transportation & cheap Ubers. It is also walking distance to food & shopping areas. I would definitely recommend the studio rooms. Very spacious with a kitchenette.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank ChristinaPersaud92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2017 via mobile

We stayed here for 4 nights based on its location, TA reviews and the price. Staff were very friendly and helpful. Our hotel room was very spacious and more than accommodating for us. The decor of our room was tasteful and a place you could relax after a long day sightseeing. Our room did not come with view that was not that great unfortunately because of its location to other buildings around it. Complementary, toiletries, tea and coffee and a newspaper (daily) were provided as well as a iron and ironing board too. Very sizeable TV was provided with a wide range of TV channels to watch. Our room came with a continental breakfast (pastries to share), fruit juice and tea and coffee of your choice. You complete an order form of what you want and what time you want it delivered to your room and leave it on the outside of your hotel door the night before. The hotel is approx. 40 to 45 minutes from San Francisco Airport inc 10 minute up hill walk from hotel’s nearest station (5th & Market - BART train) and the fare was approx 8 US dollars per person one way from the airport. The hotel neighbours the area Tenderloin (to the west of the hotel and Union Square) which after walking inadvertently through at night I would not recommend. Our experience at night there was trouble free but did highlight the issue of there being a large number of people sleeping on the street, urination, cannabis and alcohol smells that some visitors could find uncomfortable and/or intimidating. We did feel safer walking around other areas in San Fran whether it be day or night. The hotel is 5 to 10 minute walk from Union Square and it’s main attractions and approximately a 10-15 minute walk from Chinatown. Fisherman’s Wharf is a 30-35 minute walk away via Chinatown & North Beach (Little Italy) and not that hilly either. It provides a nice scenic walk. A taxi to Fisherman’s Wharf cost 10 US dollars. A single bus fare journey is 2.75 US dollars per person regardless of your destination in San Fran (exact fare required as no change is given). Decent hotels in the area are not cheap but The Donatello represented good value for what it offered and its location compared to other hotels in the area. We would stay here again and recommend it to others.

Date of stay: September 2017
Trip type: Travelled as a couple
2  Thank Mike1304
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2017

Stayed at club donatello on the 9th floor. Free tea and coffee / hot chocolate in the club room. Ice filtered water in the gym. Microwave on request. Comfortable beds and great service. 10 mins walk to chinatown, Westfield. 25 min walk to fishermans wharf

Date of stay: September 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Janice T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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