We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable & Cosy”
Review of Hotel Vertigo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Vertigo
Ranked #68 of 230 Hotels in San Francisco
GreenLeadersBronze level
Reviewed 1 September 2012

Recently spent 4 nights in the Hotel Vertigo, the desk staff were very friendly and did all they could to make your stay enjoyable. The rooms were old but had been well cared for and had been renovated where necessary. The beds were very comfortable which was very much appreciated after a 13 hour flight. The hotel had free wireless internet which was handy to catch up with friends. The hotel is located reasonably close to Tenderloin so, if you enjoy walking, be watchful of this area of San Francisco especially at night. Would definately stay there again if in San Francisco.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dishmop37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaiyiHotels D, Director of Sales at Hotel Vertigo, responded to this reviewResponded 7 September 2012

Dear Dishmop37,

Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us and the Trip Advisor community! I am delighted to hear that you enjoyed the accommodations and the service of our staff during your four-night stay with us.

Our neighborhood of Nob Hill is centrally located to all the major neighborhoods of San Francisco, including Union Square which is just four-blocks down on Sutter Street and we are certainly pleased that you enjoyed the convenience of our location!

Thank you again for your feed back and we look forward to hosting you as our guest on your next trip to San Francisco!

Best regards,

Nick Dalisay
Area Director of Sales
Haiyi Hotels Worldwide

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,429)
Traveller rating
Traveller type
Time of year
Language
  • More languages

568 - 572 of 1,429 reviews

Reviewed 1 September 2012

Originally only booked this hotel because the price of our original 4 star hotel at Union Square was way to high for these extra 2 nights but I'm really happy i did. Excellent find among many San Francisco downtown hotels. The room was good size and seems newly updated. It's equipped with a large size flat screen TV, mini fridge and a nice work desk and chair. Bed was very comfy. Bathroom is functional, very nice shower with great water pressure. Room and bathroom are both extremely clean. Professional front desk staff, very helpful and accommodating with any request you might have. There is also a little fitness room and some vending machines on a lobby floor. While the hotel doesn't have a restaurant on site this is simply not an issue in San Francisco as there is an abundance of places to eat within walking distance where ever you might find yourself downtown. Location was perfect for us as it is slightly removed from all the hustle and bustle of Union Square while still being only 4 blocks away (10 minutes walk). Overall had a great stay and would wholeheartedly recommend this hotel!

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Plickec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaiyiHotels D, Director of Sales at Hotel Vertigo, responded to this reviewResponded 7 September 2012

Dear Plickec,

Thank you very much for your review of our hotel. I am thrilled to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience on Trip Advisor.

Thank you also for providing wonderful insight of our location for our future guests. As you've experienced first hand, there are certainly several restaurants on Sutter Street and on side streets that you'll encounter around our hotel, so finding a bite to eat is never a problem! Also yes, we are just a short walk from Union Square and just as you mentioned, it's nice to get away from that "hustle and bustle" after a day of shopping and sightseeing!

Thank you again for your feedback, we look forward to welcoming you back as our guests on your next visit to San Francisco!

Best regards,

Nick Dalisay
Area Director of Sales
Haiyi Hotels Worldwide

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2012

Stayed at this hotel for a night while I was in the city and I was extremely pleased with my stay. The room was decent sized and cozy. There was a mini fridge and a nice flat screen TV. The bed (queen) was especially comfy. Everything seems to be pretty updated and was well worth the price we paid to stay there. My favorite thing about the room was the shower head that comes from the ceiling. Overall, for San Francisco prices, you cannot beat the deal this hotel gives you!

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KBRSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaiyiHotels D, Director of Sales at Hotel Vertigo, responded to this reviewResponded 31 August 2012

Dear KBRSmith,

Thank you very much for your raving review of our hotel! I am thrilled to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience on Trip Advisor. We look forward to welcoming you back as our guest very soon!

Best regards,

Nick Dalisay
Area Director of Sales
Haiyi Hotels Worldwide

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2012

This was the first stop on our American honeymoon. We arrived to the very bright and airy hotel lobby around lunchtime and were pleasently surprised by the very helpful receptionists. Especially the black guy (Jeffery I think his name was) who was very jolly and chatty! We went up to our room which was clean and fairly spacious for an inner city hotel. The only thing that let our room down in particular was the chips in the bath which made it very rough to sit on! It is only about a 15 minute walk to union square and the famous trams and my husband and I even walked back from Fishermans Wharf one day (very very hilly!!!) Taxi was $50 from the airport but the hotel does run a shuttle which is a lot cheaper. I would definately stay here again.

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaiyiHotels D, Director of Sales at Hotel Vertigo, responded to this reviewResponded 31 August 2012

Dear Jo C,

Thank you for making us a part of your American Honeymoon. Your comments about your stay with us are much appreciated and we thank you for taking the time to share your experience with us and the Trip Advisor community! I am delighted to hear that you enjoyed the accommodations and the service of our Front Desk Host during your stay with us. We hope to welcome you back to San Francisco in the near future and congratulations to you both on a wonderful future together!

Best regards,

Nick Dalisay
Area Director of Sales
Haiyi Hotels Worldwide

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2012

We booked this hotel as part of a package so as a precaution I emailed ahead to confirm the booking however on checking in (late at night) we were informed that the reservation for one of our two rooms was not effective until the following evening. Not what you really want to hear after an eight hour flight that was delayed by 3 hours. The evening check in clerk suggested that four of us share a room; this was not something I was prepared to do. A room was found, our kids (aged 21 & 18) moved into their room and my wife and I moved into our room. Apart from the fact that the bed was actually a sofa, albeit a rather comfortable one, the stay was pleasant and the sleep quality of the hotel is very good. The location is OK (note it is two blocks north of Geary Street) but not that great, but having free wifi is a bonus.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank alasuberdaplatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, General Manager at Hotel Vertigo, responded to this reviewResponded 22 August 2012

Please accept my apologies for the difficulties that you encountered during your check-in and the fact that the process took a little longer than we would have liked. I’m really sorry that it happened at such an inopportune time especially after the delays you experienced at the airport. I really appreciate the feedback that you have provided us, this will enhance our ability to develop better ways to assist all our future guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Cova Hotel
#100 of 230 in San Francisco
1,200 reviews
Fisherman’s Wharf
Hotel Zephyr
Hotel Zephyr
#55 of 230 in San Francisco
2,409 reviews
Show Prices
Show Prices
Show Prices
SoMa
The Mosser
The Mosser
#88 of 230 in San Francisco
2,389 reviews
Union Square
Hotel Union Square
Hotel Union Square
#91 of 230 in San Francisco
1,903 reviews
Union Square
The Cartwright Hotel - Union Square, BW Premier Collection
The Cartwright Hotel - Union Squ...
#75 of 230 in San Francisco
770 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Vertigo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Vertigo

Address: 940 Sutter Street, San Francisco, CA 94109-6025 (Formerly York Hotel)
Region: United States > California > San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#56 Green Hotel in San Francisco
Price Range: RM610 - RM1,758 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Vertigo 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Hotel Vertigo is a 102-room boutique hotel that is renowned for its simplicity and admired for its unique character. Recently renovated, this non-smoking hotel playfully feeds off the Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for vacationers, families, and business travellers alike.Situated in the lower Nob Hill pocket of downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from Cable Cars, Union Square and the major shopping and theater districts. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, HotelQuickly and Hotels.com so you can book your Hotel Vertigo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing