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Reviews (90)
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30 - 35 of 90 reviews
Reviewed 3 August 2015

I stayed for two very relaxing nights on a mini vacation. This hotel is very peaceful. We had free pancakes at night! We had a opportunity to explore the area including Lake Amistad. The whole area is quiet. Miles and miles of peaceful lake and river front areas to explore with very little traffic both on the roads and on the water. I would definately return.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this reviewResponded 7 August 2015

Hi Joyce W,

Thank you for being our guest and for sharing your experiences with us. Our team is happy to hear that your stay with us was relaxing and met your expectations. We are pleased as well that you enjoyed our August promotion of "Pancakes at Night". It's been a big hit and we're happy that everyone is enjoying it. It's wonderful that you were able to enjoy our crown jewel that is beautiful Lake Amistad.
Again, thank you for your review and your generosity in considering a return to our hotel in the future. We hope to see you again real soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2015

We travel to Del Rio occasionally, and stayed here for the first time about a month ago. We encountered a minor problem, which was not the fault of anyone, and the management and employees were so nice, helpful and accommodating. Their professionalism was very appreciated. Our room and the pool area were clean and comfortable. Great value... I will stay here again.

  • Stayed: July 2015, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Dan-Cathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this reviewResponded 4 August 2015

Hi Dan-Cathy,

We're delighted that your first time with us was a pleasant experience! As well, your comments about our team are truly appreciated and have been shared. Thank you for your generous 5 star review and we are grateful to have earned your loyalty. We look forward to be of service to you again very soon!

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Reviewed 12 July 2015

We stayed for a weekend in Del Rio and I can honestly say, that was the 1st time I have ever had a good night's sleep in a hotel. We all slept through out the whole night, the bed and pillows were very comfortable and it was quiet. The room and hotel were very clean and the staff was very helpful. The hotel is close to everything and they have a laundry room, exercise room and a nice selection at the continental breakfast. Next time we visit Del Rio we will definitely be staying at the Holiday Inn Express

  • Stayed: March 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Peggy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this reviewResponded 21 July 2015

Hi Peggy N,

We are grateful to have had you as our guest recently and appreciate your kind and generous review. Our team is very happy to know that your stay with us was an excellent one, as that is our goal for each of our valued guests. We definitely look forward to being of service on your next trip to Del Rio. Thank you!

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Reviewed 29 May 2015

The hotel still looks brand new on the inside and our room was very nice. The folks at the front desk were great and very helpful. With a limited choice of hotels in Del Rio, we were very glad we chose this one. I would definitely stay there again.

  • Stayed: May 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this reviewResponded 30 May 2015

Hi Todd M,

Well, we are very glad to have had you as our guest! Thank you for your wonderful and kind review. Our team passes along its sincere gratitude. We are very happy to hear that we are your preferred choice for lodging in Del Rio.Valued guests such as yourself are what we are truly about. We hope to see you again very soon!

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Reviewed 27 May 2015

I stayed at the Holiday Inn Express Del Rio on the evening of 05/20/15. The staff greeted me quickly and professionally at the desk. They recognized my Priority Club status. The room was clean and quiet. There was no desk lamp which made working in the room difficult. Breakfast was good in the morning.

Room Tip: elevator is rather slow.
  • Stayed: May 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this reviewResponded 28 May 2015

Hi 4gbutler,

Your generous review is very much appreciated and we are grateful for the loyalty of IHG Rewards members such as yourself. I am sorry to hear about the missing lamp on the work desk. It was addressed upon your departure and quickly corrected.

Thank you for taking the time to share your experiences with us and we hope to be of service to you again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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