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Reviews (548)
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All reviewsfull size fridgebathroom sinkthe main streetroom was cleankitchenette arearestaurants and shopstwo queen bedsin townmoab dinercoffee potlarge tvfront officeplace to staywithin walking distanceclose to downtownpicnic tablesstayed for nights
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Reviewed 1 October 2014

Selected the property for our group motorcycle trip, 11 riders, for the secure parking lot and proximity to Main st. Friendly staff put us all in one building so we had a great time. The rooms are huge with a fridge, microwave coffee maker-great for an extended stay! Pool was closed due to "weather". Enjoy your stay and the beautiful parks of Utah.

Stayed: October 2014, travelled with friends
Thank GunnerAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhonda G, Public Relations Manager at Rustic Inn, responded to this reviewResponded 11 November 2014

GunnerAZ, We are so happy to hear our staff was helpful and your stay was comfortable.Thanks for choosing to stay with us and we hope we will see you again soon.

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Reviewed 29 September 2014

The room we stayed in was a bit shabby. The carpet was ripped and in desperate need of cleaning. Despite being a relatively large room, there is very little seating and the chair was broken. There were 4 plates, 2 bowls, 3 forks, 2 knives, etc. I don't think things get replaced when guest walk off with or break the kitchen items. The lighting was too poor to read by and the room would heat up if we opened the curtains. We had to use our flashlight to find things in the closet. You could hear everything going on in the bathroom thanks to a large gap under the door, and can hear the neighbors perfectly once you are in there. It was a pain carrying everything up the flight of stairs, and parking was tight most of the time we were there.

On the plus side, the pool was larger than we thought, the fridge was apartment sized and was not noisy, and the beds were ok to sleep in. We had our doubts when we pulled up and saw it was in a residential area and right across the street from a pawn shop, but it turned out to be a nice, quiet area away from all the traffic. The two people we dealt with at the front desk were great. One was very patient with us during check in. He had to keep repeating himself because I was too tired to function at the time and my husband was busy parking the car. Another employee gave my husband all kinds of advice on where to eat, what to see, how to get there, etc. Our entire group appreciated her suggestion to go back to the Arches to see the stars at night, and taking an alternative route to Colorado.

If you don't need a microwave and fridge, there are cheaper and/or newer places to stay in Moab. If you are a first timer and need a bit of hand-holding regarding directions and activities, I would recommend staying here. I would have rated this 2 or 3 stars at most, but the employees make this place worth staying at.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
Thank msomnipotent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2014

Positives:
Friendly and efficient staff.
Good location, just a block from the main street.
Clean, spacious, quiet and comfortable room.
Good internet speed.

Negatives:
The reception is 24 hours shall not. Attention should be paid to the arrival time.
There was an envelope in the room left by the cleaning staff to the guest contribute a tip. I kind of embarrassing.

I would be in it again.

  • Stayed: September 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TubaRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2014

We stayed at the Rustic Inn for one Saturday night because it was the only place in Moab that had rooms left. It wasn't a bad choice. Room was clean and the bed was comfortable. The room is equipped with a fridge, microwave , and set up for eating in the room and would be a good place to stay long term. Only weird thing is that the kitchen sink doubles as the bathroom sink. The staff was friendly and helpful. I would consider staying here again if we come back on a budget.

  • Stayed: September 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank swingdrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2014

Prices for motels in this area are generally twice the usual price, especially the brand names. We were pleasantly surprised to find this little 2 story place a block off the noisy main drag. I thought the price reasonable by comparison. Staff were all helpful and friendly, offering suggestions and providing information if asked. Our room (for 3 of us) was larger than most I've visited in the area. It even had a small kitchen with full size fridge, sink, microwave, dishes, coffee maker, etc. Linens were quite decent - fluffy towels, newer bedding, comfy & clean mattress. The bath had been modernized with tile and low tub/shower combo. This was the only thing I would criticize, as the tub was so very low that a grab bar should have been installed ( I suggested this to management ).

When I booked, I asked if there was a continental breakfast and was told no - only coffee and tea. So we were pleasantly surprised to find mini -muffins and a nice assortment of fresh fruit in a basket in the office. But, with the wonderful and reasonably priced little Moab Diner within walking distance, it really didn't matter!

Room Tip: With only 2 stories to this small motel, we preferred the top floor and away from the pool.
  • Stayed: September 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank sleepy2l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhonda G, Public Relations Manager at Rustic Inn, responded to this reviewResponded 12 November 2014

We appreciate you taking the time to write a review for us. We have just updated our amenities and bedding this year and we do take pride in our customer service and our southwest lodge style rooms. Our rooms are a great value for Moab, most places in Moab are significantly higher priced. Thanks for staying with us. We hope you will return to stay again soon.

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