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All reviews tunnel road waffle house cookies room was clean oatmeal indoor pool would definitely stay here again exercise room hot breakfast nice breakfast booked this hotel the blue ridge parkway biltmore house downtown lobby elevator pillows
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Reviewed 16 February 2021 via mobile

Stayed here for a quick weekend trip with the family. Hotel was clean and nicely decorated. Kids loved the indoor pool. Due to Covid they only offer a bagged breakfast but it was still good. Convenient to all of Asheville’s attractions. Only tricky part is finding the entrance off of Tunnel Rd. Look forward to staying here again.

Date of stay: February 2021
Trip type: Travelled with family
Thank B2699VSanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe Jenkins, General Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC, responded to this reviewResponded 19 February 2021

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Reviewed 4 December 2020

Front desk man working 12/2 night very nice an pd helpfrl. We were so disappointed in our room. They say it was 2queen beds but their double, We have a Queen so I know. The front desk Woman was not very nice this morning when I questioned it and she said beds come in different sizes. And we have one more night and sleeping in separatebeds to be comfortable for our first visit to Asheville ever. Sigh. Room 209

Date of stay: December 2020
1  Thank rasmussk021605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe Jenkins, General Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC, responded to this reviewResponded 19 February 2021

Thank you for your response

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Reviewed 19 November 2020 via mobile

Jolted is tucked down behind some other business but other than that was a very nice one night stay. Very clean rooms. Great staff at desk. Breakfast what you expect during Covid. Traffic is bad in area and makes turning out hard but I would stay again.

Date of stay: November 2020
Trip type: Travelled on business
1  Thank teecpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Country Inns and Suites , Owner at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC, responded to this reviewResponded 4 December 2020

Thank you so much for your feedback and kind words regarding your recent stay with us! We thank you for sharing your kind words and perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience for everyone. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

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Reviewed 3 November 2020

Very clean, great location (only 5 min from DT with car), comfortable beds, large and clean bathroom, good sized room, great customer service. We enjoy our stay. I take one star because of grab and go breakfast. It could be better. They only offer one banana, one muffin (bad quality) and one chocolate bar. I understand this Covid situation but I've seen other hotels has much better breakfast

Date of stay: October 2020
    • Rooms
    • Cleanliness
    • Service
3  Thank nazlij2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Country Inns and Suites , Owner at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC, responded to this reviewResponded 4 December 2020

Thank you so much for your feedback and kind words regarding your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience for everyone. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

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Reviewed 28 October 2020

We booked this hotel for it's high ratings. It was clean and smelled lovely when you walk in. Our room did have an odor when we arrived but the room appeared to be clean. The only dissapointment is they advertise hot breakfast. Not having to search for breakfast each morning seemed like a good perk. When went to breakfast, we were lost standing in the breakfast room where only coffee and small dixie cup size cups were available for juice. Another guest explained that we needed to get a bag with our breakfast at the front desk. A sign or explanation on check in would have been nice. I've attached a picture of green banana "breakfast" this is exactly what was in the bag. I understand changes due to covid. They could have advised upon booking of the changes. It could have been to go, but still provided. What was provided was completely inadequate. When I asked about water, they said that wasn't being provided because juice and coffee are available. The juice was literally such a small serving, unless you stood there to drink, it didn't suffice for an adult. I'm not a coffee drinker. Anyway... point being..hotel good, staff okay, not super friendly or informative, breakfast..a joke.

Date of stay: October 2020
Trip type: Travelled with family
2  Thank Vacation40745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Country Inns and Suites , Owner at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road, NC, responded to this reviewResponded 4 December 2020

Thank you so much for your feedback regarding your most recent stay with us! We apologize for any misunderstanding in regards to breakfast and the restrictions that we currently are following. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

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