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Reviews (8,617)
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Show reviews that mention
All reviewsboston cream piefreedom traillast hurrahparker house rollsselect guestgreat locationhistorical hotelrooms are smallan older hoteldeluxe roomwithin walking distancequincy marketcentral locationfaneuil hallthe north endvalet parkingbeacon hill
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Reviewed 1 April 2018

Not a very welcoming place , run down dirty and badly managed. Possibly the worst Reception staff in an American Hotel . Totaly inflexible and actually go out of their way to make life as difficult as possible for a paying guest . Valet parking badly run .

  • Stayed: March 2018, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts
Thank fobrie446943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 2 April 2018

It seems apparent that your experience of our hotel was an unusual one and likely impacted due to circumstances not expressed in your review. We certainly apologize that things did not match up with your expectations and invite you to try us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Although the staff and service are great, I would avoid this hotel. While the hotel is historic and iconic, the rooms are old and very small. My room was not particularly clean (the last guest's hair was still in the bathtub). It took quite a while to get hot water in my room. The desks are very small (almost of a negligible sixe) and not conducive to persons travelling for business with laptops and in need of some working space. I think that this hotel needs to do a very considerable interior renovation and to modernize itself.

  • Stayed: March 2018, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank R6355THrahuls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

First time we stayed in Boston and this hotel was perfect in every way. The location afforded us the ability to walk, take the subway,or short rides to the wonderful restaurants and historic sites of Boston. We were fortunate to be able to use a Groupon for this hotel which made it affordable for our family. The fact that a hotel of this quality allows Groupon to offer this discount says that they want to be accessible to families on a vacation budget. I would recommend the Omni Parker House at their regular rates as well as they are a stellar place to stay!

  • Stayed: March 2018, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank floridagardener05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 2 April 2018

You are correct about our desire to serve families visiting Boston, especially those looking to explore the many historical sites that are located so close to us. Thanks for recommending us to others and we look forward to hosting you again!

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Reviewed 1 April 2018

A beautiful hotel, in an historic building, in a great location. Room was fantastic, staff friendly and helpful, dining room great. Close to subway station, on the Freedom Trail. Can walk to just about anywhere of significance in Boston.

  • Stayed: March 2018, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank victorlF9976AO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

We were told by a local to go here to get a Boston Cream Pie from where it was created. I'm glad we stopped by; it was delicious!

We decided to just pick one up in the little cafe area downstairs instead of being seated.

Stayed: March 2018, travelled as a couple
1  Thank cyrinay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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