I am happy that I made the right decision to book 4 rooms for our business trip in Boston area on October 10th. The hotel has well trained personnel at the reception. I booked 4 rooms for all of us with my credit card and it caused some problems when I asked to use my colleagues own card. Two ladies tried their best but the system did not allow them to use their credit card. They offered us 2 free drinks for each person at the Harborside Grill Lounge while we were waiting for the solution. Because of the training they have, they could make the decision by themselves and avoid customers waiting and unnecessary consequence might have. The room is clean and bed is comfortable. They upgraded my room to harbor view – what a big surprise. The view of the city is stunning especially at night.
We also had dinner at the only restaurant in the hotel - Harborside Grill and Patio. The seafood is very good and fresh; the main course price is under $40. Their New England clam chowder is excellent.
Of course nothing is 100% perfect; I personally like to have an in-room safe to keep my camera gears, laptop or documents in the safety box. I know they have safety deposit box at front desk, but it is not convenient for someone like me that need to access it quite often. The other thing is the steam iron; it delivered more water than steam. A scheduled check is needed.
I am a Gold Passport member for many years and my wife particularly like Hyatt. Last time when we visited Boston, we stayed at Hyatt Cambridge and we were very satisfied with the stay.
- Official Description (provided by the hotel):
- Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
- Hyatt Hotel Boston
- Boston Hyatt Harborside
- Hyatt Boston