I have stayed at many Homewood Suites including this one in the past. This place is one of my favorite hotels to stay as they always make me feel like at home. I’m currently on an extended stay and am blown away by how the staff continues to go above and beyond to ensure guests have a great stay. The place is in fantastic condition and the staff performs maintenance and upkeep constantly. One night the pool table got destroyed and it was replaced two days later. The bbq grills are cleaned everyday and the staff will light them for you if needed and provided utensils.
Every encounter I have with the staff has been very pleasant. My luggage was stored upon arrival while they were preparing my room. I went to get it and could not carry it all and went to make another trip when the lady from the front desk jumped in and brought it to me. The cleaning team is very efficient and pretty stealthy. I reluctantly single out people when the entire staff is great. In this case I have to say the entire food team went above and beyond to accommodate. One example is the eggs were not good for a long time because the way they were prepared (steamed). One of the new employees took the initiative to fry them in a pan and add a little garnish. They were like a totally different product and were very delicious. I spoke to him and found out he actually went to the Courtyard hotel next door (opened by the same company) to use their pan. Marten and Stephanie who work the dinner/happy hour are very friendly and quite efficient. They do an excellent job keeping things stocked and cleaned and are always friendly.
The hotel is a great location as others have noted. All the amenities of this place make it a great deal but the STAFF makes this place special. They are very proud of their Trip Advisor Award and continually strive to please everyone. It is very obvious the management and entire team are focused on delivering a great hotel stay for all guests!
One side note, guests are allowed to use the fitness center next door afterhours since the ones here are only open from 6:00 am to 10:00 pm. The Courtyard next door is also nice and they have a restaurant and bar which attract a good crowd.
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- Also Known As:
- Homewood Suites San Diego Airport - Liberty Station Hotel San Diego
- Homewood Suites Liberty Station
- Homewood San Diego
- San Diego Homewood Suites