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“Average Room, Below Average "Free" Breakfast”

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Homewood Suites by Hilton San Diego Airport - Liberty Station
Ranked #12 of 279 Hotels in San Diego
Certificate of Excellence
Reviewed 21 September 2017

Our room had a great view, but it came at a cost beyond the price of the upgrade. The better view rooms are located on either side of the electrical rooms, that are housed inside the corner space of the L-shaped building. The location creates an echo that is similar to the rumble used in movies to create tension, which is not great for a good night's sleep. The beds are very hard, not much difference between the bed and the floor.

The free breakfast is the worst display of 1960's style Mid Western eating. Greasy pork as the meat, dehydrated eggs, several processed wheat breads to choose from, but no gluten-free options, wheat and sugar waffles with corn syrup based syrup, yogurt that glistened like saliva--and had the same consistency. The suite set up is nice--a small kitchen with a big fridge and 2 burners, but buying food on a short stay to cook is both time consuming and wasteful when most items one would cook would be too hard to eat in that time frame. I would not count on the free breakfast as a plus if that is one of the features you are considering in the cost to stay here.

Room Tip: Forego the view, save some money, and stay on the fountain side away from all the air handlers.
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  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank JJ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, General Manager at Homewood Suites by Hilton San Diego Airport - Liberty Station, responded to this reviewResponded 21 September 2017

Thanks for the feedback JJ. Sorry you didn't enjoy the bed or the breakfast...or just about anything really. The good news is that you have a choice of hotels next visit, and hopefully you choose a hotel that will be much better for you.

Unfortunately you posted information that others will read that is incorrect. We never use dehydrated eggs, I don't know why you would put that out there, when its absolutely untrue. I'm fine with you not liking what we serve, but making stuff up isn't right.
Greasy pork?! (this is a new one for us, I have never heard this complaint before). We only use MAJOR BRANDS for all our offerings...which is the Hilton approved products that ALL Homewood's use. Processed wheat bread (what were you expecting?) You didn't mention the freshly baked bagels, English muffins and freshly baked blueberry muffins that we also serve. Saliva yogurt? WHAT?! We use Yoplait yogurt, one of the largest Brand names out there. Freshly made coffee and teas, juices, cereals, freshly cut whole fruit...and WHOLE FRUIT as well...hot oatmeal, two types of egg dishes, a rotating meat item daily....and freshly made waffles with all the trimmings.

Luckily most ALL other guests feel just the opposite as you. Most ALL our guests rate our breakfast very high and are happy...that's why we have been in the TOP 10 Trip Advisor rated hotels for 10 STRAIGHT YEARS.
We also get lots of compliments on our beds (new from our renovation 2 years ago). Telling others that it compares to sleeping on the floor is interesting...

For those reading this review, we are a great hotel in a fantastic area with WONDERFUL associates that love the hospitality business and WOWING our guests.
You will not be disappointed!

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Reviewed 19 September 2017

Enjoyed our stay. Very helpful staff, free shuttle from the airport and to a restaurant. Well stocked free breakfast with HOT food, many choices, places to comfortably sit and eat. Our room had a full fridge, microwave and sink - very handy. King bed was a dream although the pull-out mattress felt like metal springs. We would stay here again.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 672janaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, General Manager at Homewood Suites by Hilton San Diego Airport - Liberty Station, responded to this reviewResponded 21 September 2017

THANKS, THANKS, THANKS!

Thanks for saying good things about our breakfast!!!!! YUMMY way to start the day...and it's included in the price of your room!

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Reviewed 18 September 2017

The location of this hotel is perfect (about 7 minutes from the airport) and the grounds are just beautiful. The property is next to a very nice trail that runs the border of the bay. If you are lucky enough to get a room that overlooks the bay, it is absolutely beautiful. The complimentary breakfast and evening social was great. Although I would love to see breakfast options like turkey for breakfast, the waffles and fruit were delicious. I am heading back in another week and booked my stay for here again.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Homewood Suites by Hilton
Thank miaw416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, General Manager at Homewood Suites by Hilton San Diego Airport - Liberty Station, responded to this reviewResponded 19 September 2017

Thanks Mia!

We appreciate this review...AND your return business!

Tell a few hundred of your closest friends for us! THANKS AGAIN!

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Reviewed 17 September 2017

Stayed here for the second time this year, due to its proximity to Liberty Station, Point Loma naval base and airport. Parking can be a problem; hotel charges $16 a night but adjoining lots are also used by adjoining hotel, conference center, retail shops and restaurants. Twice we were unable to find an open spot after driving around for several minutes. To the hotel's credit, I reported this when checking out and was comped for parking for one night. This hotel (and the Marriott Courtyard next door) really should not be charging their guests for public parking that is often hard to find. No valet is available.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Thomas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, General Manager at Homewood Suites by Hilton San Diego Airport - Liberty Station, responded to this reviewResponded 19 September 2017

Thanks! I needed this after the last review!

We charge $14 for parking, btw...BUT, we have never had any guests complain about not finding parking. We have plenty. Maybe there wasn't any up front, but there is always parking available. We have a overflow area as well that we can use for cases like yours...but again, we never really have this problem.

Thanks for staying with us!

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Reviewed 16 September 2017 via mobile

Check in and front desk attendant was per reviews but soon thereafter things were much less than expected. Perhaps this is an exception but our experience here was not consistent with prior reviews.

Housekeeping and general condition of the room were sub par, actually quite poor. Sleeper sofa was soiled and while you should never expect much comfort out of a folding mattress it was nowhere near acceptable even for a teen.

While the location is convenient I would not feel comfortable recommending nor returning to this property.

Stayed: September 2017, travelled with family
Thank zinctech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rick B, General Manager at Homewood Suites by Hilton San Diego Airport - Liberty Station, responded to this reviewResponded 17 September 2017

Very sorry your were disappointed and that you found the room sub-par. I will look at the room you were in today and check it out for myself. I can assure you that this was an isolated incident.

And yes, sofa sleepers are not the best in comfort. We have memory foam pads available upon request which makes the experience much more comfortable.

Thanks for the feedback

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Additional Information about Homewood Suites by Hilton San Diego Airport - Liberty Station

Address: 2576 Laning Road, San Diego, CA 92106-6418
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in San Diego
#5 Family Hotel in San Diego
#41 Romantic Hotel in San Diego
Price Range: RM605 - RM1,275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Diego Airport - Liberty Station 3*
Number of rooms: 150
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Also Known As:
Homewood Suites San Diego Airport - Liberty Station Hotel San Diego
Homewood Suites Liberty Station
Homewood San Diego
San Diego Homewood Suites

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