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“Nasty”

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Executive Suites & Hotel
Ranked #22 of 22 Hotels in Carlsbad
Reviewed 17 July 2012

So my mom booked this hotel for us without reading the reviews even though I told her the reviews for this place was bad. We were looking for a place with a working pool. The saving grace for us was that the pool did not work. Thankfully we did not have to stay there. We did not get checked in, but from what I saw of the lobby I agree with all of the reviews. The smell was horrible, there were ceiling tiles tucked away in a corner. Lots of junk everywhere just in the lobby, and of course the pool did not work. Do not stay here if you can help it.

  • Stayed: July 2012, travelled with family
    • Cleanliness
    • Service
8  Thank christiej903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 82 reviews

Reviewed 27 June 2012

Heed ALL the warnings you read about this place. It is absolutely true. In no way is there any luxury at this dump as advertised on their sign. First and foremost, the other reviews are correct and the guy at the desk confirmed they cater to the oil field workers and are always full. What does that tell you?
I was just there at the beginning of the last week of June 2012 for one night just passing through town. The A/C did not work in the lobby, they were also storing some kind of building materials in the lobby next to the stairwell that went upstairs to some kind of room but I wasn't going to find out what it looked like. Although I know how it works and how its used, the guy at the desk told me how to open the front door of the room because it was not working properly. Hmmm. Should have went another place just then!! When opening the door, as stated in other posts, the front door latch was broken, after searching as to why the lights in the room did not work it was because they were all unplugged and one outlet was actually coming out of the wall. The carpet is absolutely dirty and gross! DO NOT TAKE YOUR SHOES OFF when walking around inside the room! All the bed lined is worn as are the bathroom towels. Thread thin, dirty with holes in them. No drain stoppers in sink or tub. Its obvious there have been leaks in the bathroom with 3 wooden covers screwed to the walls in various places where repairs have been made. There was even a large hole around the bathtub water shutoff valve. There were no places to hang your towels because its obvious the towel bars either fell off or were stolen and certainly not replaced. The recessed light cover above the sink was falling down and very dirty! After all this there was no way in hell I would see what was served at the continental breakfast. Runaway and don't stay there!!!

Room Tip: There cannot be any good rooms. Pay a little more and stay elsewhere!!!
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  • Stayed: June 2012, travelled with friends
    • Value
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6  Thank Photog935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

The room was not clean. The bedding was dirty. The sink and tub did not have stoppers in the drains to hold water. The drains all had hair visible in them. The towels were thread bare and had holes in them. The wash cloths looked like they had been used to clean an old car engine and then washed without bleach. The TV worked, but the service was so poor that you spent most of you time watching it reload until in frustration you turned it off. The mirror was off the wall and on the floor. If you have any standards at all, you will not find this hotel acceptable.

Room Tip: Choose another hotel
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  • Stayed: May 2012, travelled as a couple
    • Value
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3  Thank Da F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

I called to make a personal reservation at 12 noon prior to our arrival, and when i arrived to check in at 7 pm, the motel
Clerk said only suites were available. Just 1 min prior to my arrival the clerk gave a last min basic room to a man , saying the room would be ready in 15 mins . When i asked why i called to reserve a room i was told a basic room
Non smoking would be available now only a 160 suite was available the clerk said it was because i was late checking in. It was 7pm in evening. I originally told clerk 9 pm. She flat out lied and said i did not tell her. Then she said she would get a room the a another clerk said he would give me a room and torn up my form. All this why he let his young sons laugh at the situation. In general they were unprofessional and RUDE. Now i know why they were the last on 12 hotels in town to have rooms.

  • Stayed: May 2012
    • Value
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3  Thank Annie0221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2012

This property may look OK from the outside, but forget it. Filthy and not maintained.

  • Stayed: May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank jshref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Executive Suites & Hotel

Address: 601 S Canal St, Carlsbad, NM 88220-5551
Region: United States > New Mexico > Carlsbad
Amenities:
Business Centre with Internet Access Wheelchair access
Hotel Style:
Ranked #22 of 22 Hotels in Carlsbad
Price Range: RM241 - RM425 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Also Known As:
Executive Suites And Hotel
Marriott Execustay Carlsbad
Executive Hotel Carlsbad

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