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“The perfect hotel”

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Candlewood Suites New York City Times Square
Ranked #235 of 469 Hotels in New York City
Reviewed 16 June 2012

We stayed here from June 8th for 5 nights, room 1004 (10th floor). It was our first visit in New York and we really have loved it. The Candlewood Suites is the perfect hotel with a very helpful staff. A special big thanks to Monica, a member of staff. Monica has always helped us,was very polite...
Regarding the hotel location: very central, 5 minutes away from Times Square, well equipped with a kitchenette, a queen size bed, a flat TV, a desk, the air conditioned, a coffee maker, an iron plus the iron board, a toaster, a microwave, a dishwasher...
on the 1st floor, there's a small shop to buy fruits, chocolate bars, toothpaste and so on and there's also complimentary coffee.
We are now back home and are planning to fly back to New York in 2 years time and for sure, the hotel will be the Candlewood Suites...
Many thanks, the stay in this hotel has really contributed to the success of our trip.

  • Stayed: June 2012, travelled as a couple
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Thank FrenchGuy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded 19 June 2012

Thank you so much for your praise, we are humbled by your great review. I am glad to hear your experience at the Candlewood Suites in Times Square New York was an exceptional one. Each and every day we strive for perfection and I am extremely glad to hear you enjoyed your trip with us. Again thank you so much for your kind review and we look forward to seeing you soon. Take care.

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954 - 958 of 1,885 reviews

Reviewed 16 June 2012

Great location, on a fairly quiet side street a couple of blocks (10 min walk) from Times Sq. Reception staff are really friendly and helpful. Room not the biggest, but great bed, and the rooms also have a small kitchenette with fridge freezer, microwave, dishwasher etc. Excellent price also ofr what we got, would definitely stay again.

  • Stayed: February 2012, travelled as a couple
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1  Thank newportdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded 21 June 2012

Hello and thank you for writing such a kind review on your overall stay at the Candlewood Suites in Times Square. I am extremely happy you were able to meet our staff; we are a great family and treat each one of our guest as such. The location of the property is great there is so much to do within the area I am glad you found it convenient. We hope to see you soon, until then we wish you safe travels wherever you may head.

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Reviewed 14 June 2012

Very central, close proximity to major tourist areas. Very pleasant staff, room is very clean. Would stay here again.

  • Stayed: June 2012, travelled solo
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Thank cookiebeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded 18 June 2012

Thank you for taking the time out to comment about us on Trip Advisor.com. We are grateful to hear that you enjoyed your stay with us. Our location is central to all the local attractions and we hope you had a chance to enjoy many of them. Hope to see you soon!

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Reviewed 12 June 2012

We stayed at the Candlewood suites for 4 nights from the 7th June 2012, it was a lovely stay, staff very friendly and helpful, rooms great size and well equipped, reclining chair was just what we needed after a hard day walking round NYC.
Very clean and tidy, candlewood cupboard had everything you would need and the starter items in the room were appreciated. Didn't get round to eating the popcorn though.
Thank you for a lovely stay and will definitely stay again if we are back in NYC

  • Stayed: June 2012, travelled as a couple
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Thank tcat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded 14 June 2012

Good day and greetings from the Big Apple! Thanks for staying at the Candlewood Suites Times Square, and for letting the world know about it on Tripadvisor.com. The city does have lots to see and do, but as you experienced, it can take a toll on one's feet. We are glad we could have been your place of repose after an arduous day of exploration. We look forward to your return, and would like to wish you a wonderful day.

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Reviewed 11 June 2012

My daughter and I went to stay for 7 nights and found it a very pleasant hotel with very helpful staff

Room Tip: We were on the second floor which suited us.It was quiet and we didn't need to use the kifts.
See more room tips
  • Stayed: May 2012, travelled with family
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1  Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded 13 June 2012

Hello and thanks for taking the time out to write about your visit with us at the Candlewood Suites Times Square. Very ingenious of you, avoiding the lift and getting some exercise at the same time. Not to mention you were always closer to the Cupboard and the cookies! We are glad your time with us was pleasant and we hope you and your daughter are in good spirits. Have a great day.

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Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#109 Family Hotel in New York City
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Price Range: RM541 - RM1,663 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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