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“New York, Feb 2012” 5 of 5 bubbles
Review of The Peninsula New York

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The Peninsula New York
Ranked #34 of 467 Hotels in New York City
Certificate of Excellence
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“New York, Feb 2012”
5 of 5 bubbles Reviewed 22 February 2012

A big 'thank you' to the Peninsula Hotel for making my first visit to New York such a memorable experience. From the moment we arrived to such a warm welcome from the doormen and reception staff we were made to feel very special. Everyone was so friendly and down to earth - not stuffy. Nothing was too much trouble. We also had the most comfortable bed ever! Amazing views from the roof top bar. Concierge very helpful. Gorgeous bathroom. Loved the ride in the private 'Penn One' car down to Times Square. Nice to arrive at the theatre in style! Great location and we felt very safe. Would definitely revisit.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KandSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review, 5 March 2012
Dear KandSS,

Thank you for sharing details from your recent stay with us. I am particularly glad to hear you enjoyed our beds, I agree they are quite comfortable! We realize the importance of ensuring a restful night’s sleep when traveling and therefore take great pride in the bed and linens in all of our guest rooms. I look forward to welcoming you back soon.

Kind regards,
Jonathan H. Crook
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,014 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Washington DC, District of Columbia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Perfect location in the heart of NYC, yet an oasis unto itself. Once you enter the hotel, you are transported to a serene and opulent environment. Service is impeccable. The rooftop bar also offers one of the best views in the city.

Room Tip: The least expensive rooms are very small and do not offer views. We received a double upgrade due t...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LovetoTravel12453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review, 5 March 2012
Dear LovetoTravel12453,

Thank you for taking the time to share your experience at The Peninsula New York. I am very glad to hear that you enjoyed our location in Midtown and our great rooftop bar Salon de Ning. We look forward to welcoming you back soon.

Kind regards,
Jonathan H. Crook
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

I have just arrived within the last hour at The Hotel Peninsula with my wife and son to celebrate our 25th Wedding Anniversary. For me the initial greeting at a hotel tells you a lot of what to expect during your stay.The Peninsula didn't let me down.The welcome was extremely friendly from the minute we arrived. I had let the hotel know in advance we were celebrating a special occasion and we had been upgraded from Junior to Executive suite which is beautiful . Absolutely delighted with that and we certainly never expected a knock on the door and a fantastic tray deliveredwith chocolate covered strawberries, full bottle of classic Champagne and cookies,cupcakes & lemomade as well as a full tray of fresh fruit ..again with strawberries. Absolutely fantastic.The warm welcome from the girls on Reception was totally sincere and they knew all about the special occasion.Gereldene from Sweden delivered exactly what you should expect as a greeting at such a class hotel. My wife is absolutely delighted we choose this hotel and so am I. We actually changed it from Trump International at last minute and I am so glad we did.A lot of hotels I have stayed at could learn from the Peninsula on staff greetings. Thet didn't need upgrade nor supply the Champange etc as we were already happy with the hotel when we arrived so this has already made the trip and we look forward to our stay here...already a 10/10 from the McDonald family from Scotland.As well as that the facilites are top drawer and immaculate.When we come back again...no question it will be Peninsula.
Billy McDonald
Scotland

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BMcD1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review, 5 March 2012
Dear Mr. McDonald,

I would like to thank you for taking the time to share your recent stay experience. I am delighted that you chose to celebrate your 25th wedding anniversary with us and that our staff’s actions left such a positive and exemplary impression on you and your wife. I hope your travels bring you back to New York again soon.

Kind regards,
Jonathan H. Crook
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton, Massachusetts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

We had the opportunity to stay here for the first time through Amex Centurion Program. They were able to accomodate us last minute for New Year's with a suite on an intermediate height floor. The location is fantastic on 5th Ave, right in the heart of shopping and close to the Park and Theatre area, although a decent walk or short cab ride to Times Square. Car valet was immediate and pleasant and bags went right to room. Check in was also easy. Lobby is elegant and not stuffy in feeling. It is also relatively small. Great Christmas decorations. Our suite had a king BR plus living area with pull out couch and we also added a cot. It held 3 kids. We were extremely comfortable and ordered from room service 3 times. Not a huge selection but enough to get by and very good. Downside, but to be expected would be the price as breakfast could easily exceed $100-$150. Room size was good for NYC but not big. Room rate was reasonable value for . Outstanding roof top bar with great views of 5th Ave, perfect at night. Great selection of signature drinks but service was a tad slow. All other staff was extremely curteous and always attentive. Our car was delayed 40 minutes for departure and were immediately comped parking. The hotel was a wonderful place to retreat from the hustle of the city and we thoroughly enjoyed our stay and would absolutely return.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Matthew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review, 5 March 2012
Dear Matthew S,

Thank you for taking the time to share feedback from your recent stay. I am very happy to hear that you and your family enjoyed your New Year’s with us. The holiday season is such a great time to visit New York and I’m glad we were able to exceed your expectations and provide a memorable experience for your family. We look forward to seeing you again soon!

Kind regards,
Jonathan H. Crook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philly
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 8 February 2012

Had drinks at The Peninsula on Saturday night and walked out and will never go back.
i understand I'm in Manhatten and I don't look for bargains, but the pricing they have is stupid and gouges the public.
I waited to write this until I was sure of the price and after double checking here's why I would say to anyone, STAY AWAY and go somewhere else.
A glass of Lagaria Pinot Grigio for $17.00. Are you serious??? A BOTTLE costs $4.99 at Total Wine at various locations so I doubt the hotel pays any more than that. You want to charge $8 or $9 for a glass of wine and the bottle costs you $4.99 and it's NYC, I kind of get that, but $17 is a total rip off.
We also had drinks earlier in the day at King Cole Bar and the prices were a lot more reasonable than at the Peninsula. I drink Oban scotch and I can tell you, you're better off at The St Regis or The Bull and Bear for cocktails than this place.

  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Charles3Philly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peninsula New York

Property: The Peninsula New York
Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#29 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Business Hotel in New York City
#39 Family Hotel in New York City
Price range (per night): RM2,883 - RM6,580
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Official Description (provided by the hotel):
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. Recently awarded the #1 Hotel Spa in the USA by the readers of Conde Nast Traveler, this sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 
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Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York

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