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“LIVING THE DREAM IN N Y C” 5 of 5 bubbles
Review of Doubletree Hotel Chelsea - New York City

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Doubletree Hotel Chelsea - New York City
Ranked #315 of 467 Hotels in New York City
Scotland
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“LIVING THE DREAM IN N Y C”
5 of 5 bubbles Reviewed 21 February 2012

This was our first trip to the Big Apple and I was a bit nervous how it would all go. (Family of 3 from Scotland, UK...we stay in a small village)

I was delighted of our choice of Doubletree Chelsea....and Eva made us feel most welcome. Our request of high floor was honoured...we were on 26th floor and had a good nights sleep. To begin with we did have jet lag that did effect our sleep. I looked out the window and saw a stream of yellow cabs and a view of the Empire State Building. How amazing was that. Yes there are only 2 lifts but we were never really inconvenienced by this. Apparently there are 33000 yellow cabs in N Y. 192 Starbucks in Manhattan. (think that's what the tour guy said) - We saw lots and had lattes in quite a few Starbucks!

Although the room was compact...it had 2 double beds, nicely furnished and most important spotless. The beds were sooo comfy. So thanks to your cleaning team. Again the bathroom was very clean and lovely complimentary toiletries. Towels were super clean, white and soft.

The staff were always courteous and friendly towards us and you felt they wanted us to be having a good time. Any snacks we had from the restaurant were delicious. French fries, grilled cheese sandwich.

We flew from Edinburgh, UK to Newark International.
We got the Air-train, then train to Penn Station...was easy walk to hotel. $12:50 each. Train journey took 25 mins.

Return journey - Frenz? (I think was his name) was great the bell-hop guy and organised a car for us $80 including tips and tolls. Service was efficient and it took under 30 mins to get to the airport. The traffic was very good, We left 3:30pm on Sunday afternoon. Our flight was at 7:38pm.

Well what can I say about New York! - We visited Times Square first thing last Thursday and were too early to pick up our 9am Uptown Bus Tour - We stumbled on the Good Morning America Tv Studio and saw the Desperate Housewives Men on the couch and coming out of the side TV door. My daughter, age 13 was totally star struck.

We did the NYC sight seeing tour (3 days for price of 2).......didn't manage to do all the tours but did Uptown, Downtown, Night Tour and ferry to Statue of Liberty. We got off at Ellis Island for history lesson. Ticket also included a visit to Empire State Building and we were so lucky with the beautifal weather. Security checks very tight for ferry and Empire State so will take time...we went early for 8am.

The 9/11 memorial was so sad and moving....you can reserve passes on line which are free. Again tight security checks.

If you are a' Real Housewives of New York' fan the downtown tour bus does stop off at Zarin Fabrics. Unfortunately we missed our stop....wished we had got off!

We were there for 4 nights....just so much to do, so little time.

We had breakfast one morning in Amy's bakery, Greenwich Village...very nice.....However please note shops won't open there til 11am....we were too early for Juicy Couture. Shops in Soho were fab and a latte at Dean & Delucca was lovely and lovely ambience.

Would I go back to Doubletree Chelsea - Yes absolutely in a hearbeat. We loved the location too. Times Square would be too touristy and busy for us.

Well done to you all! Great Customer service and teamwork. Can't wait to return.

This is a Scottish saying.....'Back to old clothes and porridge for us' (saying after a holiday)

...Dream over for a wee while!

The Risk Family, Scotland

Room Tip: We were happy with our high floor, non-smoking room. Put in your request when you do initial bookin...
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  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank FalkirkBairn42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 21 February 2012

The Doubletree Chelsea was in a great location. We could walk to most everything and if we couldn't the conceirge was more than helpful. Great hotel for a short trip. The rooms are very small but have heard that most hotel rooms in NYC are the same.

Would stay again!

  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 1265rileyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flowery Branch, Georgia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

This was a great location if you like Whole Foods, Madison Square Garden and Times Square. Times Square is several blocks walk, but not too many. Whole Foods is around the corner and Madison Square Garden only about 2 blocks away.

The actual hotel is small and the rooms are also tiny, but they were clean and comfortable. A view toward the statue is great, but not if you're below the 20th floor because most buildings are so tall that you're only seeing other buildings.

It was loud at night (I was on the 18th floor), but that's just NY. I could also watch any tv station I wanted because the hotel had a service similar to Xfinity or Uverse.

Breakfast in the hotel was great and the servers (Davina and Liz) were a team who knew my order walking in after only one night at the hotel.

Overall, great location for me, easier to get to my customer site and great access to cabs whether I went to 7th or 6th Ave. The staff were friendly and helpful and cookies were available whenever you wanted one and not just when you first checked in.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelmonr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hudson, Ohio
Level Contributor
155 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

The Doubletree on 7th and 29th was outstanding, The staff was very professional and helpful. Rooms were clean and fresh. The restruart had a full breakfast and service was outstanding. We particulally like the central location, It is very close to Madison Sqaure Gardens, Pann Station and not far from Times Square.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ray D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welshpool
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

We stayed at this hotel last week. It is right by The Empire State Building and Madison Square Garden. The hotel is about a 15 minute walk to Times Square which suited us as we did not want to be right in the centre.
Hotel itself is modern. Rooms very clean. Comfortable beds. Staff extremely helpful. Of course don't forget the free cookies which are gorgeous !!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ange33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at Doubletree Hotel Chelsea - New York City, responded to this review, 21 February 2012
Dear Ange33, Thank you so much for your review of our hotel. We are so glad to hear you enjoyed our convenient location and our gorgeous delicious cookies! Please visit us, and the Big Apple, again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree Hotel Chelsea - New York City

Property: Doubletree Hotel Chelsea - New York City
Address: 128 West 29th Street, New York City, NY 10001-5301
Phone Number:
Region: United States > New York > New York City > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#195 Luxury Hotel in New York City
#198 Family Hotel in New York City
#217 Business Hotel in New York City
Price range (per night): RM872 - RM1,904
Hotel Class:4 star — Doubletree Hotel Chelsea - New York City 4*
Number of rooms: 236
Official Description (provided by the hotel):
Relax in the comfort of our beautiful DoubleTree by Hilton Hotel in Chelsea. Choose from a variety of room types including Empire State Building views. Our hotel is located in the heart of New York City but right outside the hustle and bustle of the noisy city streets. ... more   less 
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Also Known As:
Doubletree New York City

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