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“A Welcome Return” 5 of 5 bubbles
Review of Hilton Garden Inn New York/West 35th Street

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Hilton Garden Inn New York/West 35th Street
Ranked #77 of 464 Hotels in New York City
Bury, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“A Welcome Return”
5 of 5 bubbles Reviewed 8 March 2012

Our second visit to the Hilton Garden Inn West 35th Street and yet again it does not let us down . Excellent check in , very friendly staff and very helpful .
Room on the 28th floor at the front , views of the Empire State Building and Macy's . Super comfy bed and nice room with fridge and microwave . Great shower , but unfortunately I would really like a bath instead to bathe my weary limbs in !
Great position for all the major attractions , easy to get the subway or a taxi from just outside the hotel . Most of them within easy walking distance .
Visited the 9/11 Memorial , it really brings it home to you , well worth a visit .
Brilliant hotel , must save up so I can visit agin !!!!

Room Tip: High floors at the front for the views .
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Driftwood54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,843 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (980)
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Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

We stayed this past weekend at the Hilton Garden Inn W35th. Simply, excellent. On arrival we were greeted immediately by the Concierge on duty Thomas Coll and served superbly by the Guest Relations Manager, T. Nascimento. Our room on the 20th floor, was very large and although beside the elevator was very quiet. Bed, was excellent with the ability to make it firmer or softer. Temperature controls worked excellent. There was a small fridge and a microwave. Coffee and tea. Overall an excellent room. Service within the hotel was friendly. All staff we encountered from Housekeeping to Maintenance to Servers in the restaurant always greeted you. Coffee and Tea downstairs was superb. At 5pm there were cookies and again coffee and tea. On departure, Thomas the Concierge, recommended an excellent limo service to take us flawlessly back to Newark Airport. W35th was temporarily blocked at that time due to a large crane in front of the hotel, yet Thomas communicated with the Limo driver as to exactly what time to pick us up and carried our bags to the vehicle. Excellent service Thomas, and thank you. Overall, an excellent stay and my wife and I would highly recommend this very nice hotel totally centrally located next to Macy's and all sorts of other interesting sites.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LuvTravel63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 6 March 2012

This hotel has a great location, close to Macy's, near a subway stop and great restaurants nearby.
I was impressed by the friendliness of the staff. Tammy at the front desk had a great smile and personality. She was extremely helpful with restaurants directions and all kinds of crazy questions I had. Kudos for Tammy.
I was a little annoyed by dirty plates, glasses and garbage bags left on the hallways. I did not want to see mice or something else eating leftover food right next to my room. I called and someone came to remove the plates living everything else behind.
I had a City View room which was ok. My room had a refrigerator and microwave, what I find very convenient. Loved the shower. The only thing missing was a blackout courtain on the bedroom. You might want to consider this if you are planing to sleep late.
Definitely I recommend this hotel.

Room Tip: Get a corner room. Small but very quiet.
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  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Liverdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soest, The Netherlands
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

We grabbed the Hilton Garden Inn on 35th for two nights after looking up its reviews here on TripAdvisor. The price-quality relation is amazing here. I have been to plenty of hotels at double the nightly rate where the bathroom was leaky and falling to pieces and the carpets were dirty. This place is perfectly maintained.

We originally booked a standard King room but were kindly upgraded to a "Room with a view" after asking for a room as high up as possible. The view as great. 24th floor with a great view over downtown Manhattan. Although we were on the street side of the hotel the noise was barely noticeable. Thankfully 35th Street is relatively quite.

In terms of location its perfect for sightseeing. Major attractions like the Empire State Building, TImes Square and Macy's are no more than a few blocks (macy's is across the road!). And there is a subway line right next to the hotel.

I would definitely visit again. Highly recommended.

Room Tip: Get up as high as possible. All rooms are close to the elevators but only two on each from are actua...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 March 2012

We stayed here in mid-February of this year for a three-day weekend. The room was decently appointed and a good size for Midtown Manhattan. We could see the Empire State Building from our window. A subway stop serviced by several lines was just down the block. But was REALLY exceptional was the service. Tom, the concierge, became our "new best friend" and made several very helpful recommendations, including the "Penelope" restaurant where we had breakfast on Saturday. "Get there before 9 to avoid the crowds", he said. We got there about 8:45 and were able to sit right down at the bar and order. Sure enough though, 15 minutes later, the crowds appeared! Also, I left a nice pair of Teva sandals under my bed. I called a couple of days later and, sure enough, they had them. Using the billing info they already had, they shipped them to me. (I'm wearing them right now :)

If you're thinking about staying in Midtown I don't see how you could go wrong with staying there!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brodave99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn New York/West 35th Street

Property: Hilton Garden Inn New York/West 35th Street
Address: 63 West 35th Street, New York City, NY 10001-2202
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#71 Romantic Hotel in New York City
Price range (per night): RM793 - RM1,693
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Official Description (provided by the hotel):
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 
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Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City

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