I used a Living Social coupon and had a terrible time on the phone trying to make an appointment before the coupon expired...lots of please call back kind of pick-ups. Eventually got an appointment for a month later.
But the actual appointment turned out to be terrific. Took a few minutes and a simple form to get set up and the place was clean, comfortable (no frills) and the Shiatsu massage was excellent. Unusual to get a massage covered by a bedsheet for me but it hit all the sore/pain points and was rather excellent. I would try and go back...they have $225 for 3 massages deals which to me are totally worth it now.
There were some reviews about it being loud but wasn't my experience.