This is a terrific spot for a shiatsu massage. The therapists are consistently good, and you come out feeling refreshed and flexible. The front desk can be a little disorganized (everyone's first language is Japanese), and they have confusing deals with "coupons" that sometimes take a lot of talking and explaining. This is why I'm giving them four stars instead of give. But the prices are fair, the facility is very clean and pleasant, and the staff are extremely eager for you to have a good experience. I haven't tried the sauna but people I've seen there have seemed very happy -- same with the couples massage: I haven't tried it yet, but those who have seem very satisfied.