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Mike W

Shattering Stereotypes in the Heart of NYC

5.0 of 5 bubblesReviewed 7 Feb 2025
I had an incredible stay at The Bryant Park Hotel. From the moment I walked in, Josephine at the front desk went above and beyond to make me feel right at home. Her warm hospitality and genuine care completely shattered the stereotype of rude New Yorkers. Every staff member I encountered was friendly, attentive, and ready to help with anything I needed. It’s now my go-to spot whenever I’m in the city—highly recommended for anyone looking for a welcoming and memorable New York experience.
Date of stay: February 2025
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siobhan Delaney, General Manager at The Bryant Park Hotel, responded to this review
Responded 10 Feb 2025
Dear Mike,

Thank you so much for choosing to stay with us and for your very kind review. I am delighted that you enjoyed your stay so much and will be sure to share your compliments with Jo. I know that she we will be incredibly gratified to know that she contributed to creating a memorable experience for you. We are all here for you and want you to feel at home.

We look forward to your next visit - please stay very well until then.

Best regards,
Siobhan
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5,261)
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Traveller rating
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Reviewed 6 February 2025

The Bryant Park Hotel is marvelous. We were warmly greeted by Jo, who remembered us from prior stays. Comfortable bed, clean and quiet room - we slept well. Fun view of skating rink and winter festival in the park. Great location for exploring NYC. Good coffee in the lobby in the morning. We’ll be back soon.

Date of stay: February 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stephaniebA4211XI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siobhan Delaney, General Manager at The Bryant Park Hotel, responded to this reviewResponded 7 February 2025

Dear Stephanie,

Thank you so much for choosing to stay with us and for your very kind review. I am delighted that you enjoyed your stay so much and will be sure to share your compliments with Jo. I know that she we will be incredibly gratified to know that she contributed to creating a memorable experience for you and remember you from your last visit.

We look forward to your next visit - please stay very well until then.

Best regards,
Siobhan

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 5 February 2025

Really nice hotel in a fantastic location. Staff is superb—particularly Jo, who goes above and beyond her duties. I love this place. And really, it would be hard to find a better location in Manhattan. Beds, linens are all top-tier. Can’t wait to return.

Date of stay: February 2025
Trip type: Travelled solo
Thank Jonathan V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siobhan Delaney, General Manager at The Bryant Park Hotel, responded to this reviewResponded 6 February 2025

Dear Jonathan,

Thank you very much for choosing to stay with us and for your very kind comments here. I am delighted that you enjoyed your stay and will be sure to share your compliments with Jo.

We look forward to your next visit - please stay well until then.

Best regards,
Siobhan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 3 February 2025

One of NYC’s finest! Clean, quiet, spacious and comfortable rooms in a prime location.
Special thank you to Veronica, for her warm welcoming, excellent service, high professionalism - and for making the stay top-notch. I was able to check-in early with an overlooking room to the park and the beginning of the Christmas decorations!
Also really enjoyed the morning coffee and delicious muffins in the lobby. I will definitely stay again next time in the city! Thank you so much.

Date of stay: October 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tete-a-tete13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siobhan Delaney, General Manager at The Bryant Park Hotel, responded to this reviewResponded 3 February 2025

Thank you very much for choosing to stay with us and for your very kind comments here. I am delighted that you enjoyed your stay and will be sure to share your compliments with Veronica when I next speak with her. We look forward to your next visit - please stay well until then.

Best regards,
Siobhan

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 3 February 2025

I stayed in the hotel in January and had a wonderful stay. The room had a great view of the park and the hotel was spotless. The staff were all excellent and always available to help. Jo Kinsella on the front desk stood out as she took the time to provide some great recommendations and took the time to make us feel very welcome.
Would recommend hotel for business and leisure stays.

Date of stay: January 2025
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Guide03456384978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siobhan Delaney, General Manager at The Bryant Park Hotel, responded to this reviewResponded 3 February 2025

Thank you so much for choosing to stay with us and for your very kind review. I am delighted that you enjoyed your stay so much and will be sure to share your compliments with Jo. I know that she we will be incredibly gratified to know that she contributed to creating a memorable experience for you. We look forward to your next visit - please stay very well until then.

Best regards,
Siobhan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 1 February 2025

Exceptional service from when you pull up at the front till when you pack up and leave. Josephine Kinsella went above and beyond to accommodate us. Such a warm and generous woman. All staff was exceptional as well and never missed a beat. Will definitely be returning in the future! Good to meet you all!

Date of stay: January 2025
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phil V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siobhan Delaney, General Manager at The Bryant Park Hotel, responded to this reviewResponded 3 February 2025

Thank you so much for choosing to stay with us and for your very kind review. I am delighted that you enjoyed your stay so much and will be sure to share your compliments with Jo. I know that she we will be incredibly gratified to know that she contributed to creating a memorable experience for you. We look forward to your next visit - please stay very well until then.

Best regards,
Siobhan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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