If you’re an Hilton Honor member, this hotel would give you the worst experience you would get from the Hilton group.
We stayed in this specific hotel literally more than 5 times, every-time we were here, we had an issue. They literally put you in the worst rooms because the hotel is a timeshare hotel. It does not make a single change if you’re a hilton honors member or not, they can offer you a room in the 3rd floor without a window, and if you complain about it, they’re 100% not helpfull.
In our last stay, we had to change a pillow case since there were holes in it, when we complained about it, they desk personnel is like, ah okay. No mentioning that they’re sorry etc.
The next morning, we saw that there is a stain(probably blood stain) on the bedsheet, we asked to change it. When we’re back, we saw that the pillow case they’ve put is also dirty… jesus…
Based on a true story, written by a Hilton diamond member.More
- Visit hotel website
- 1 (646) 759-2957
- Free Wifi
- Restaurant
- Fitness centre