We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Grand Hyatt New York(New York City)
US$219
US$199
Booking.com
View Deal
  • Free Wifi
  • Restaurant
Hotel Edison Times Square(New York City)
US$145
US$104
Booking.com
View Deal
  • Bar/Lounge
  • Fitness centre
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$127/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$149
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$218
Doubletree.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Row NYC Hotel(New York City)
US$121
US$99
Expedia.com
View Deal
  • Restaurant
  • Bar/Lounge
Savings alert! 32% below average rates

The price you found is 32% lower than this hotel's average rate of US$145/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Holiday Inn Manhattan - Financial District(New York City)(Great Value!)
US$168
US$153
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
The New Yorker a Wyndham Hotel(New York City)(Great Value!)
US$134
Expedia.com
View Deal
  • Restaurant
  • Room Service
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$162/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Crowne Plaza Times Square Manhattan(New York City)(Great Value!)
US$276
US$229
CrownePlaza.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Blue Moon Hotel(New York City)(Great Value!)
US$225
US$90
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Savings alert! 44% below average rates

The price you found is 44% lower than this hotel's average rate of US$162/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Pod 51 Hotel(New York City)(Great Value!)
US$156
US$109
Booking.com
View Deal
  • Free Wifi
  • Bar/Lounge
Savings alert! 27% below average rates

The price you found is 27% lower than this hotel's average rate of US$150/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (52)
Filter reviews
52 results
Traveller rating
15
14
4
4
15
Traveller type
Time of year
LanguageAll languages
15
14
4
4
15
See what travellers are saying:
Filter
Updating list...
3 - 8 of 52 reviews
A TripAdvisor Member
Virginia
16
Reviewed 25 June 2006

Check in was terrible. The front "deskman" was unprofessional and some other random person (who acted like he owned the hotel) was rude and quick tempered. We had to wait an hour for us to get our keys.

Also, when I complained about the late check in, the random guy quickly replied, "FINE, you want another hour to check out?" and that was that. How rude and ghetto, nothing seemed "official" I didn't sign anything...

The room was okay. Small, but good (it was just the 2 of us). Everything worked and was clean (I guess). Some problems getting towels... what's up with this hotel and their towel issues? Eventually, I just "stole" some from the dryers from the maids room/ janitors closet?

Another weird thing was that the hotel was a hotel/apartment. We encountered tenants on the ride up (elevator). And the pictures online didn't really justify the room... it was better than the room.

Overall, it would be okay if we got the same room. But reading the other reviews, I'm nervous. Oh, and it's a GREAT location.

  • Stayed: April 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2005

I would not recommend this hotel to anyone. Service was unavailable. The attitude when a question was asked was inappropriate.

There were not enough towels, soap, toilet paper or sheets. The pullout couch was so lumpy you could not sleep on it. The alarm clock and microwave did not work properly.

There was no dishsoap, sink in bathroom leaked. We never received a receipt to show what we paid and when we left the office was locked and there was no place to leave a key.

The phone number on the website is incorrect and when the office was told they were unable to locate the website to check this out.

The phone in the room kept getting calls for people other than us and they continued to leave messages.

If we had been able to get a refund we would have checked into another hotel where there were services.

  • Stayed: October 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
11  Thank james f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Washington, DC
18
Reviewed 14 September 2005

While this is a lovely location, beware of the nonexistent customer service. God forbid you ask for an extra towel or a clean sheet for your room--the front desk people will look as if they've never heard such a crazy request. Our room wasn't ready when we arrived at 3 pm & we had to wait 1/2 an hour for it. Our kitchenette had roaches as well. To top it off, the blinds in the room weren't anchored & fell on my head! Needless to say, there was no sympathy for my bloodied head from the front desk or the national "customer care" number. Only the hardiest travelers should attempt this location . . .

  • Stayed: September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
8  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Toronto, Ontario
14
Reviewed 27 August 2005

reading mixed reviews about this apartment/hotel, we were concerned about potential problems. When we arrived and saw the room, all was well. A large studio, modern decorations. Comfortable bed and pull out couch with comfortable and clean sheets and pillows. Basic but clean washroom and decent kitchen, also very clean with modern appliances. The studio room was very large and it easily accommodated us (3 good friends who were interested in shopping, gallery going etc. I think that it would be perfect for a family of four (but no larger). We may have lucked out and been assigned one of the better rooms (it was on the top floor of the apartment building). The check-in on the 2nd floor of the Herald Towers apartment building is a bit dodgy, but with the savings, if you're a relatively self sufficient person, that should not concern. The Herald Towers apartment building itself is quite decent and you feel like you're staying in a relatively upscale NYC apartment building (there is security at the entrance). All in all, a good experience. I would stay here in future but would still have reservations about getting a substandard room on another floor, (from reading the reviews).

  • Stayed: May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2005

Had some reservations about staying here from other reviews, however all such reservations evaporated the minute we entered the apartment. (19th floor) All clean and very acceptable, kitchenette with fridge, cooker and microwave, fully equipped. Lounge area great with tv/dvd. Seperate bathroom.We had two kids with us and got on just fine. Location unbeatable, would definitely stay again

  • Stayed: July 2005
    • Value
    • Rooms
    • Cleanliness
2  Thank cmoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews