The hotel was clean, in a perfect location and the staff were friendly. However, the noise from the street and the elevators were disturbing to our sleep. There was no coffee maker or hot pot in the room to make coffee or tea. The staff told us they had an agreement with Starbucks and so removed the coffee makers. The Business Center required a credit card to make payment for it's use. The refrigerator in the room did not work. I had to go down the hall for ice each day to keep my medicine cool. Most disturbing to me was the doors to the rooms. They closed so slowly that you could be across the room before it completely shut. Plenty of time for someone to push their way in and rob you. Since I was traveling with my 80 year old mother (I am 50), I thought that dangerous for two older women. My overall feeling about this hotel was disappointment. It was my first time staying at a Hilton Hotel, and it will be my last as well. I always thought of the Hilton as being a quality name and connected it with a quality product. After my stay there, that image is forever tarnished. After we left New York, we spent the weekend in New Hampshire, staying at the Best Western in Concord, NH. What a difference. We had free breakfast in the morning, clean and comfortable rooms, coffee pot in the room, a working refrigerator as well as a kitchen sink and a microwave. They also had a business center and it was free. I only wish there had been a Best Western in NYC.
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York City
- New York Hilton
- New York City Hilton