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Reviews (11,487)
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3,014
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Reviewed 13 October 2017

A great location, minor room problems, very clean and modern. Close to Theater District, Times Square Park, and great local restaurants. Rooms are good size for New York, and staff is friendly. Easy walk to Central Park.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank R8079BGroberte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHiltonMidtown, General Manager at New York Hilton Midtown, responded to this reviewResponded 16 October 2017

Dear R8079BGroberte,

Thank you for your feedback and we appreciate your taking the time to share details regarding your recent stay with us. We are thrilled to learn that our central location in the heart of midtown Manhattan made it easy for you to explore some of the city's best, like Times Square! We can’t wait to have the opportunity to welcome you back soon.

NYCNH_DS@hilton.com
New York Hilton Midtown
Diarmuid Dwyer
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

WE stayed in a thin double bedded room,For New York it was extremely spacious with large windows and a seating area.We asked for a kettle and got one! The hotel itself is quite impersonal as it is huge but the lifts are quick, check in was fast and it has a great gym.Super location.Would stay again.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank jo0501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHiltonMidtown, General Manager at New York Hilton Midtown, responded to this reviewResponded 16 October 2017

Dear jo0501,

Thank you for taking the time to share details regarding your recent stay with us. Our team is thrilled to learn that you found our guest rooms to be clean and comfortable. Additionally, we are pleased to hear that you were able to take advantage of our recently renovated fitness center! Make sure to keep us posted as to when your travels bring you back into the city.

NYCNH_DS@hilton.com
New York Hilton Midtown
Diarmuid Dwyer
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017 via mobile

The hotel is conveniently located, few blocks from Central Park, Fifth ave, Rockefeller Center and Times Square. But yes, far from Soho and Highline if you prefer that part of the city.

Being a Diamond HH member gives you access to the Business Lounge in the Lobby, with average service and breakfast. As many people said, cheap wine is 8 usd a glass. Shame.

Good thing was package delivery to the room at no cost.
Service was average overall. Crowdy. But Only once in a week I had to wait 5 minutes for a free elevator.
Rooms are spacious for NYC standards.
Go for it if you are looking for midtown.

Stayed: October 2017, travelled as a couple
Thank Revpar02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHiltonMidtown, General Manager at New York Hilton Midtown, responded to this reviewResponded 16 October 2017

Dear Revpar02,

We appreciate your feedback and thank you for taking the time to submit a review. It sounds as if between our convenient midtown location along with your added Hilton Honors benefits, your travels went exactly as planned. We look forward to welcoming you back soon!

NYCNH_DS@hilton.com
New York Hilton Midtown
Diarmuid Dwyer
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We spent three nights here and it was a fantastic place to stay! Location is very convenient to everything. Rooms are comfy and well maintained. Staff was very friendly and helpful. Our party had the pleasure of meeting Chef Guy Montgomery. He is a wonderful ambassador for this hotel. We so enjoyed talking to him! He recommended a Prosciutto Omelet when we went to the breakfast buffet. Oh he was so right it was wonderful (we added Mozzarella cheese). Wish I had one right now! Another great item was the flatbread with figs on it! Stellar! I loved staying here and definitely recommend it for its convenience and helpful staff!

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Carole G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHiltonMidtown, General Manager at New York Hilton Midtown, responded to this reviewResponded 16 October 2017

Dear Carole G,

Thank you for your review and we are thrilled to learn of your experience with us. It sounds as if between our convenient location, comfortable guest rooms, and exquisite dining choices, your travels went exactly as planned. Make sure to keep us posted as to when your travels bring you back into the city.

NYCNH_DS@hilton.com
New York Hilton Midtown
Diarmuid Dwyer
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

Nothing remarkable to comment on this hotel.
Good sized room, clean and in good condition although missing a coffee maker which is found in most hotels.
The service is ok, just meet the necessary.
The best is the location.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank LULOMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkHiltonMidtown, General Manager at New York Hilton Midtown, responded to this reviewResponded 16 October 2017

Dear LULOMX,

Thank you for your feedback. Our team is thrilled to learn that you enjoyed your guest room and that you found our location in midtown Manhattan to be ideal! Providing our guests with remarkable levels of customer service and care is of top priority to us, so we'll be sure to forward your feedback to the rest of the leadership team. We hope to have the opportunity to welcome you back soon.

NYCNH_DS@hilton.com
New York Hilton Midtown
Diarmuid Dwyer
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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