We stayed at the Hilton from Dec. 26-29 and had a pleasant stay. There was no line at check-in at 1:30pm and got a room right away which was decorated nicely and kept clean and furnished with fresh linens. Had a great view of the city from the 35th floor. The staff were friendly and professional. Our room did not have a TV remote, and one was delivered to our room within five minutes. We asked for a rollaway and it was waiting in the room for us. I do agree with the other reviewers regarding breakfast in the Executive Lounge--we gave up the first morning but the line moved quickly the next two mornings. Great selection of food. The hotel was very busy (as were the elevators!) but overall, could not fault the Hilton for anything. When we arrived at the airport for our trip home, my husband discovered he left his expensive boots in the room. It was a little frustrating when calling the hotel for help--he called three times. We decided to wait until Tuesday, after New Year's, to try again as we know how busy the hotel was. The boots came in today's mail so were quite pleased about that! I recommend Hilton New York to anyone. It is a very large hotel but we only slept there! There's too much to do in New York City to spend much time at the hotel!
- Free Wifi