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Reviews (11,581)
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Reviewed 12 August 2017 via mobile

We visited Waldorf Astoria during the New year's eve week. We were not very happy with what we got and the price we paid. The hotel is dated and the heat did not work in our room. We complained a couple times but it was not fixed. We paid 450 per night but we were freezing. The location however is great. Close to a lot of attractions.

Stayed: December 2016, travelled as a couple
Thank jopa2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017

We booked this stay as part of a "bucket list" tour. The opportunity to stay here and be immersed in so much history and be surrounded by the wonderfully opulent settings were just wonderful. The room we initially stayed in was tiny and near a service elevator it was in the older section of the hotel. After a discussion with the front desk were we moved to a larger newer room. We did the hotel tour, it was very informative and enjoyable. The ambiance and the surroundings of the hotel were stunning. We loved staying here and it was a central location for all our exploring of this amazing city.

Stayed: November 2016
Thank Jackson66Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

We've been here 3 times now, all times having booked a suite and have never been disappointed. This hotel is utterly fantastic. Everything about it from the incredibly friendly staff to the delicious food, is top-quality. New York is such an amazing city and for us the Waldorf Astoria was the perfect hotel. It is unbeatable. Please stay here, you will not regret it.

Stayed: June 2017, travelled with family
Thank annabelswan2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017

New York glamour the way it used to be. Only complaint were the rooms were slightly rundown. Otherwise its a good place in a great location. Easy to walk to destinations like Central Park or Broadway.

Room Tip: Higher floors are better because of street noise
  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank RobGeiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

I am a little late writing this review and rarely write them but I have to say that I had a wonderful stay. I travel often and this time came with my family and cannot have had a better time. The staff at check in to the housekeeping and every one in between were wonderful.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kennethliebermann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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