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Hotel Metro
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Reviews (4,383)
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2,306
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3,295 - 3,300 of 4,383 reviews
Reviewed 1 October 2007

Lovely hotel, the location is fantastic, particularly if you stay in December as you are virtually on Macy's doorstep which takes care of the Christmas shopping. Nice touch with the breakfasts and coffee is available all day which is nice when you have just come in from the freezing cold. The staff were always helpful and courteous and you are unlikely to find a similar standard of hotel at the same rate anywhere else in midtown Manhattan.

  • Stayed: December 2006, travelled as a couple
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2  Thank ChrisJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2007

Very poor impression of the metro. The staff was rude and unhelpful (the man on reception checked us in whilst he was on the phone - when the smoke alarm went off and we called reception they said they'd come up and didn't etc), the room was rather small and nothing special, the air conditionning was extremely noisy, etc. The only thing it has going for it is a good location (small street off 5th avenue) and a decent breakfast included in the price. I guess at NYC prices, you get what you pay for...

Roof terrace was closed so couldn't enjoy that either.

  • Stayed: June 2007
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Thank MichaelArchangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2007

The best three things about this hotel were the great location , cleanliness of the rooms and the breakfast bagels and muffins.

I was part of a party of six staying in 3 rooms. Getting a good sized room seems to be a matter of luck. Of the three rooms one was huge, another was smaller but still a good size and another was extremely small. Rooms were very clean, reception staff were fairly helpful but could have been better. Decor was ok but looked in need of refreshment. Having a drink on the rooftop terrace was nice although expensive. Wasn't impressed at the service charge being included as I didn't consider the service to be particularly good. We had food up there one evening and I wish we hadn't bothered.

I have to admit my review of the hotel might be a bit better if I hadn't been comparing it to the courtyard marriot hotel which I stayed in, in New York last year. It was perfect but I didn't book it this year as the rates for September were much more expensive than the hotel metro. So I suppose for the money the metro was ok.

We all had a fantastic holiday in New York and my advice to anyone considering a booking with this hotel is that if in comparison with other possible midtown choices you find the price is right then go ahead and book.

  • Stayed: September 2007, travelled with family
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1  Thank L0veNewY0rk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2007

I'd like you to consider disregarding many of the reviews of Hotel Metro that seemed to nit-pick. YES, the elevators are small and slow, and yes, there's construction next door that ties things up a bit and makes for some early weekday clatter. Otherwise, I really liked this hotel and can recommend it completely. Pleasant front-desk help, great location near the 34th St. subway station, delightful complementary continental breakfast, clean, well-appointed rooms, and a cool rooftop patio with an incredible view of the Empire State Building. It's not a resort or a five-star hotel. But for the money I don't think you'll be at all disappointed at the Hotel Metro.

As a disclaimer, I should add that through some unique alignment of the planets, or a stroke of good karma for your correspondent, my reservation through hotels.com for a basic room was upgraded to a penthouse room at no charge. I don't exactly live on a farm, but staying in the lap of (increased) luxury tends to influence one's perceptions of experiences. I hope you strike similar good fortune when staying at Hotel Metro in NYC.

  • Stayed: September 2007, travelled solo
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    • Cleanliness
2  Thank Bucky_Sinclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2007

cant speak highly enough of this hotel,clean,perfect location,2 min from macys,5 min from times square.price was very good aswell,rooms were clean,beds were very comfortable,will be back when in this great city again,just dont use the fone or mini bar,very expensive,would recommend to anyone tho,great value in a great city

Stayed: September 2007
2  Thank paul065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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