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“Excellent hotel and location” 5 of 5 bubbles
Review of Hotel Metro

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Hotel Metro
Ranked #81 of 464 Hotels in New York City
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent hotel and location”
5 of 5 bubbles Reviewed 8 March 2012

The hotel is in an excellent location - very central and close to all the attractions. The breakfast had a good choice with tea and coffee served all day. The rooms were always clean, were an adequate size and quiet. The roof terrace looked onto the Empire State Building and there was a gym available for guests. The Metro Grill was not cheap but the food was excellent quality and the staff were very friendly and welcoming. The housekeeping staff did a very good job and were always polite. We met two concierges during our stay - one was extremely helpful and knowledgable but the other one appeared to seem inconvenienced by questions and did not want to assist. The reception staff and doorman were also very courteous and welcoming.
I had previously emailed to say that my partner was celebrating his birthday during our stay and i had been promised that there would be a small gift in the room but this did not happen.
However overall i would not hesitate to recommend the Metro Hotel to anyone and will definitely stay there again. It is an excellent hotel that provides a good welcome and pleasant stay for guests and deserves its good reviews.

Room Tip: Rooms at the front may be noisy.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nicky284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,906 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (688)
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English first
Toronto
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

Our friends booked the hotel in error! What a great mistake, we were so pleased to end up here. Rooms were immaculate and nicely furnished with a TV, ipod dock, safe and a fridge and free wifi . Excellent location, great for walking to many sites near Times Sq, Macy's, Empire State building and the subway is close by.

The continental breakfasts were more than expected, fresh and plentiful and was included for free, was better than most. It contained fresh muffins, bagels, patisseries, breads and cereal. Orange and apple juice and tea/Coffee. Also fruit and yogurts were available.

The hotel also boasts a roof terrace which is sheltered but affords a great view of the empire state building. A complementary gym is also included. The hotel also contains a bar/restaurant which was friendly, possessed a good menu and was handy.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thornhillguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north east
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

My husband and I stayed at the hotel metro in January. It was great value and inculded a free continental breakfast. We hadn't expected the breakfast to be up to much however we were really surprised with the choice. There was a range of cereal, fresh fruit, bagels, toast, croissants, muffins, jam, cream chesse, yoghurts as well as juice, coffee, tea. Unless you were very fussy you would have found something to have. The coffee was also free & available 24 hrs. The rooms were small compared to others we have stayed in, in Manhattan however it was fully equiped with a TV, ipod dock, safe and a fridge,it has free wifi you can get the code from reception, so all in all perfectly fine for what we needed and nice and clean. The hotel was in an excellent location just round the corner from the Empire State Building & Macys, also only a short walk to times square. There is a lovely roof terrace which you can take a drink too and you can practically touch the Empire State Building. We ate in the resturant and both had the metro burgers which were very tasty, if you are looking for a nice steak house I would highly recommend Keens it is just around the corner from the hotel they are practicallly back to back and the food was delicious, melt in the mouth steak the nicest steak we had. A resturant that was recommended to us by the hotel conceige was Benjamins but it was very disapointing the food was poor.
All in all a great hotel in a great location & good value for money. I would highly recommend it !

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank momzillas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

I recently stayed at the hotel metro for a short city break to NYC. I spent hours looking for a hotel that was good value but ultimately recommended. I picked the Hotel Metro because of its position in the ratings, in the top 100 of NYC on trip adviser.

Other things which helped me decide was; the included continental breakfast, position and free wireless.

I'm glad I choose this hotel because it was in a good location, very near Times Sq, Macy's, Empire State building and a subway stop. The hotel is very clean, a clean decor and the staff are incredibly friendly. They make you feel welcome, will help you with maps, suggestions and aim to please. The hotel is not on a main street, so remains quiet with minimal road noise.

The rooms are large, airy and most importantly have incredibly comfortable beds. The room contained an Ipod dock, widescreen TV and most of all - a fridge and safe. The rooms are well connected to the free wifi. The bathrooms were clean, had great fluffy white towels and upmarket toiletries. The rooms were cleaned daily and the staff very nice. Some folk had mentioned in reviews that no tea/coffee facilities were available in the room, this is true but there was always free fresh coffee and tea in the lounge which was easily accessible and ultimately better than the instant coffee/UHT combo which is the norm

The breakfast which was included for free, was better than most american style continental breakfast, which is always different from the European style. It contained fresh muffins, bagels, patisseries, breads and cereal. Drinks included orange and apple juice and tea/Coffee. Also fruit and yogurts were available.

The hotel also boasts a roof terrace which is sheltered but affords a great view of the empire state building. A complementary gym is also included. The hotel also contains a bar/restaurant which was friendly, possessed a good menu and was handy.

In summary; a good hotel, good service and excellent location. I would choose this hotel over most of the hotels in the mid price bracket in Manhattan, especially most over most chain hotel groups.

  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank irishfreespirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

Great little hotel in the heart of midtown. I've been here twice in the past year-once with family (stayed in 2-room suite near top of hotel--excellent value) and once on business (in a smaller room, very reasonably priced and comfortable also.) A fun worldwide clientele and a really cool retro design in the place. One great plus is the excellent restaurant just off the lobby-after a long day of work it was nice going downstairs to good food and wine and attentive service in the restaurant. The rooftop bar (not enclosed so only good in warm weather) has a stupendous view of the Empire State Building a block away. My only complaint about the hotel---the Concierge was really a lousy Concierge. Seemed rather disinterested and led me wrong all three times I needed info during my two stays. But hey --the desk staff is good and the doorman was very helpful. I gotta give the hotel 5 stars. Won't stay anywhere else in NYC.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank guapo1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metro

Property: Hotel Metro
Address: 45 W 35th St, New York City, NY 10001
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#64 Family Hotel in New York City
#70 Romantic Hotel in New York City
#118 Business Hotel in New York City
Price range (per night): RM766 - RM2,206
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 183
Official Description (provided by the hotel):
The Hotel Metro is an independent boutique hotel in the heart of midtown Manhattan, one block from the Empire State Building and a 2 minute walk to Macy's. Times Square and Madison Square Garden and Grand Central Station are all within a 10 minute walk. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, AAE Travel Pte Ltd and Agoda so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel New York City
Hotel Metro New York

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